TT Infrastructure Project Coordinator

Roles and Responsibilities

• Act as the primary day-to-day liaison between business stakeholders, internal IT engineering teams, and external vendors.
• Translate business requirements into technical requests and communicate IT status back in clear, non-technical language.
• Support Project Managers with schedule updates, milestone tracking, action logs, risk registers, and change requests.
• Run daily stand-ups and task reviews across cross-functional IT teams including Network, Server/Systems, Security, and Service Desk.
• Schedule maintenance windows across network, servers, storage, and sFTP systems to minimize business disruption.
• Track patching cycles, system upgrades, and decommissioning through the internal Change Advisory Board (CAB) process.
• Draft professional project communications, weekly/monthly status reports, and Minutes of Meeting (MoM) with assigned action owners.
• Follow up on procurement tasks, vendor deliverables, and handover activities to ensure project closure according to SLAs.

Preferred Candidate Profile

• Experience: 1 to 3 years in IT service delivery, project coordination, or technical liaison roles.
• Education: Bachelor degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
• Technical Expertise: Foundational literacy in networking (LAN/WAN, switches), servers (Windows/Linux), storage (SAN/NAS), sFTP, and cloud basics.
• Tools: Proficiency in MS Office (Excel, PowerPoint, Word, Outlook) and project tools such as Jira, MS Project, or Trello.
• Certifications & Delivery: ITIL Foundation certification or exposure to Agile/hybrid project frameworks is preferred.
• Soft Skills: Exceptional written/verbal communication, email etiquette, proactive follow-through, and multi-tasking skills.
• Assumed Requirements: Standard business working hours with occasional flexibility for off-hours maintenance window coordination; hybrid or onsite placement based on company policy.