Tunnel Operator

Level: Frontline | Hourly

Department: Site Operations

THE ROLE

At El Car Wash, the tunnel is where the magic happens — and you're the one making it run smooth, fast, and safe. As a Tunnel Operator, you control the wash line flow, guide every vehicle in perfectly, and bring the energy that makes our experience unforgettable.

WHAT YOU'LL OWN

Command the tunnel - Take charge of wash line flow — safely and efficiently guiding vehicles in with precision and confidence every time.

Set the energy - Welcome every customer with high energy, clear instructions, and a signature EL smile. Your presence sets the tone for the whole visit.

Catch it early - Perform quick but critical checks — windows up, sunroofs closed, truck beds clear. You catch the small things that prevent big problems.

Make judgment calls fast - In a fast-moving environment, you think on your feet and act decisively to keep the tunnel safe and moving.

Operate and monitor - Run tunnel systems and controls to keep everything moving at peak performance and safety.

Stay proactive - Identify hazards before they impact anyone and keep the tunnel area clean and organized throughout your shift.

Win with the team - Work closely with teammates and leadership to maintain a smooth, high-speed operation — you're a key part of the machine.

WHAT YOU BRING

• Reliable attendance — this role cannot go unstaffed; you show up, every time
• Ability to stay intensely focused in a loud, fast-moving environment for a full shift
• Strong situational awareness — you catch issues before they escalate
• Comfortable giving clear, quick verbal instructions to customers under pressure
• Able to lift 40+ lbs; stays physically active throughout the shift
• Comfortable working in wet, humid, outdoor conditions in all weather
• Flexible availability including weekends and holidays
• Open to constructive feedback — you receive it well and adjust
• Automotive, manufacturing, or equipment operation experience is a plus

HOW YOU SHOW UP — ECW COMPETENCIES

• Safety & Compliance — Follows safety procedures, uses equipment correctly, and speaks up about hazards.
• Customer-Centric Approach — Demonstrates positive customer interactions, listens actively, and follows service standards to create a great customer experience.
• Problem-Solving — Addresses routine challenges, makes sound day-to-day decisions, and asks for help when needed.
• Drives Results — Completes tasks reliably, stays focused on priorities, and takes responsibility for individual performance — tasks are done fully and correctly.
• Team Collaboration — Works well with teammates, communicates openly, and contributes to a supportive team environment.
• Job Knowledge & Technical Proficiency — Understands job responsibilities, products, and tools needed to perform work accurately.

Why El Car Wash

Fast-growing, high-energy, and customer-obsessed — El Car Wash is where your focus, speed, and safety instincts make a real difference every single shift.

WHAT YOU'LL GET

• Full comprehensive benefits (Health, Vision, Dental)
• 401(k) with 4% match — yes, free money
• Paid time off
• Parental leave (maternity & paternity)
• Tuition reimbursement
• Pet insurance
• Mental health days
• On-the-job training and real career growth
• FREE car washes