UAT Testing Specialist – Banking APIs & Client Integration

UAT Testing Specialist – Banking APIs & Client IntegrationRole Overview

We are seeking a UAT Testing Specialist to manage end-to-end User Acceptance Testing (UAT) for banking and payment services, working directly with corporate clients and their ERP partners to ensure successful integration, testing, and readiness for production go-live.

The role combines business and technical testing, client integration support, defect management, and cross-functional coordination to ensure a smooth and reliable client implementation experience.

Key Responsibilities1. End-to-End UAT Management

• Lead the UAT cycle from kickoff and scope confirmation through test planning, test data preparation, execution tracking, and client sign-off.
• Develop, review, and execute test cases covering functional scenarios, business rules, and integration requirements.
• Track testing progress, document results, manage blockers, and ensure outstanding issues are resolved before sign-off.
• Confirm UAT readiness and coordinate the handover to production go-live.

2. Client Integration & Support

• Guide corporate clients and their ERP partners through developer portal setup, including application creation, CIF/CR-UN and account list configuration, product subscriptions, and IP whitelisting.
• Act as the primary point of contact for UAT-related issues, reproducing failures, investigating root causes, and distinguishing client configuration issues from platform defects.
• Explain technical findings and testing outcomes in clear business terms to clients and stakeholders.
• Maintain regular communication with clients regarding testing progress, defects, dependencies, and resolution timelines.

3. Defect Management & Cross-Functional Coordination

• Log, document, and track defects in Jira, including reproduction steps, expected and actual results, and supporting evidence.
• Coordinate with B2B and Middleware (MW) teams to investigate and resolve platform-related issues.
• Retest fixes, perform regression testing where required, and confirm resolution with relevant stakeholders.
• Maintain clear records of test execution, defect status, and UAT sign-off.

Technical Skills

• Writing and executing test cases.
• Postman for API testing.
• SOAP UI for web service testing.
• Oracle SQL Developer for database queries and log investigation.
• IBM API Connect.
• Familiarity with API integration troubleshooting and interpreting request/response payloads.

Business & Product Knowledge

Candidates should have working knowledge of the relevant banking and payment services, including:

• Single and bulk payments.
• Payroll services.
• SADAD and MOI single and bulk payments.
• MT statements.
• Virtual accounts services.
• ESAL payments.
• POS settlement reports.
• Thrift Saving Plan.
• Payment purpose codes.
• Currency and country codes.
• File status codes and related client-side validation rules.

Required Competencies

• Strong written and verbal communication skills.
• Confidence working directly with corporate clients and ERP partners.
• Analytical thinking and structured troubleshooting.
• Strong documentation, follow-up, and stakeholder management skills.
• Ability to manage multiple UAT cycles and coordinate with cross-functional technical teams.
• Strong attention to detail and commitment to testing quality and production readiness.