UI/UX Designer

About the Role

Neutron is looking for a Senior UI/UX Designer to lead the user experience for a government workflow platform onto one portal and replaces a legacy system. It is used by agency officers and by Financial Institutions (FIs).

You will join a cross functional agile team that includes a PM, a Scrum Master, a BA, engineers and QA. You will own the Discovery track of our Dual Track Agile delivery, so validated designs are ready before each 2 week sprint begins.

What You Will Do

• Lead user research with agency officers and FI users through interviews, workshops and usability testing, and turn what you learn into clear user journeys and requirements.
• Design complete workflows for scheme applications, Annual Return Reporting (ARR), renewals, terminations and multi level approvals.
• Design complex forms, case management screens and dashboards for both officers and FIs, keeping data heavy screens simple and easy to scan.
• Produce wireframes, interactive prototypes and high fidelity UI in Figma. Run Miro workshops with agency stakeholders to align on flows and priorities.
• Keep a consistent design system that follows the Singapore Government Design System (SGDS), the Digital Service Standards (DSS) and WCAG 2.1 AA accessibility.
• Work closely with the ReactJS frontend engineers on handover and design QA, so the built product matches the intended experience.
• Join sprint planning, backlog grooming and sprint reviews, and present design decisions to agency stakeholders with confidence.
• Guide and review the work of junior designers or engineers on UX best practices when needed.

What We Are Looking For

• At least 6 years of UI/UX design experience, with a portfolio that shows complete, real world work on complex web applications.
• Strong experience designing workflow, case management or approval based systems, ideally in government, financial services or regulated environments.
• Proven track record in user research and usability testing, with clear examples of research changing a design.
• Expert in Figma, including component libraries, auto layout and prototyping. Comfortable with Miro, Jira and Confluence.
• Good understanding of accessibility standards and responsive design.
• Experience working in Agile Scrum teams. Dual Track Agile or a product discovery background is a plus.
• Confident communicator who can run workshops and manage senior client stakeholders.

Good to Have

• Past projects with Singapore government agencies, and familiarity with SGDS, Singpass, CorpPass or MyInfo user flows.
• Basic knowledge of HTML, CSS or React, enough to work smoothly with frontend engineers.
• Exposure to tax, grants, licensing or other regulatory submission portals.