SKYLAKE Adventures

Splash Into Your Next Role
SKYLAKE Adventures is a year-round destination in Sheridan, Indiana, where guests design their own adventure in every season. From relaxing by the crystal-clear lagoon and enjoying thrilling water attractions to navigating the SKY Trails ropes course and racing down snow tubing hills, SKYLAKE offers unforgettable ways to explore, play, and connect year-round, all within a stunning natural setting.
We’re looking for experienced, collaborative leaders who bring sound judgment, take ownership, and inspire their teams to deliver exceptional operations and unforgettable guest experiences.
Snapshot
As a Unarmed Security Guard Supervisor at SKYLAKE, you’ll help lead the team responsible for keeping our park safe, welcoming, and enjoyable for everyone. You’ll serve as a trusted leader for both guests and team members, setting standards for professionalism, situational awareness, and guest service. From preventing incidents and coordinating responses to supporting and developing your team, you’ll play a key role in creating a safe and positive SKYLAKE experience.
What You’ll Be Doing
· Supervise and support Park Rangers daily, ensuring consistent safety, service, and professionalism
· Patrol park grounds, attractions, and back-of-house areas to maintain a safe environment
· Monitor entrances, exits, and restricted areas to prevent unauthorized access
· Track guard and patrol metrics to ensure accuracy and timely completion
· Coordinate responses to incidents and emergencies, including assisting local authorities
· Assign patrol areas, communicate priorities, and maintain adequate team coverage
· Assist in safely reuniting separated children with their families
· Ensure consistent, professional enforcement of SKYLAKE rules and policies
· Coordinate crowd management during peak periods, special events, and emergencies
· Conduct and oversee entry bag inspections in accordance with SKYLAKE policies
· Complete and review incident reports, maintain security logs, and communicate concerns to management
· Train, coach, and mentor Park Rangers on safety procedures, emergency protocols, and guest service standards
· Identify and address safety risks, escalating concerns as needed
· Manage security applications and software
· Other duties as assigned
What Makes You a Fit
· 3 years previous experience in security, law enforcement, or another safety-focused role required or strongly preferred; prior leadership experience is an asset
· A valid driver’s license and able to pass a background check
· Strong leadership, communication, and conflict-resolution skills
· Ability to remain calm under pressure, make sound decisions, and guide others during challenging situations
· Strong situational awareness and the ability to identify and respond to potential safety risks
· Ability to lead by example while holding team members accountable to established standards
· Physical stamina to stand, walk, and patrol for extended periods in varying weather conditions
· Current CPR, First Aid, and AED certifications preferred; must be able to obtain and maintain required certifications, with training provided by SKYLAKE
· A team-first mindset and a strong commitment to guest safety, team development, and guest satisfaction
· Ability to work a flexible schedule, including nights, weekends, and holidays
Pay: $20.00 per hour
Expected hours: 35.0 – 45.0 per week
Benefits:
<ul>
<li>Employee discount</li>
</ul>
Work Location: In person

Unarmed Security Guard Supervisor

Unarmed Security Guard Supervisor

This job is no longer available

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