Underwriting & Claims Assistant

Recruiter: Network Recruitment

Job Ref: NFP017077/KM

Date posted: Thursday, September 17, 2026

Location: Cape Town, South Africa

SUMMARY: Are you an experienced Short-Term Insurance professional with a strong background in both underwriting and claims?

POSITION INFO: A well-established financial services organisation is seeking an experienced Underwriting & Claims Assistant to provide support across commercial and personal lines insurance. Key Responsibilities: Provide underwriting and claims administration support to advisers. Prepare and process quotations, policy documentation, and onboarding packs. Liaise with insurers, clients, assessors, and service providers. Manage policy amendments, renewals, cancellations, and premium collections. Coordinate insurer surveys and compliance requirements. Maintain accurate client records and asset registers. Monitor and manage claims from initiation through to settlement. Ensure all client correspondence and documentation are maintained accurately. Support compliance and audit processes. Assist with client service queries and deliver exceptional customer support. Minimum Requirements: Matric Certificate. RE5 qualification. NQF 4 Short-Term Insurance qualification (150 credits). Minimum 5 years' experience in Short-Term Insurance. Proven experience in both underwriting and claims administration. Exposure to both commercial and personal lines, with strong commercial lines experience preferred. Strong administrative, communication, and organisational abilities. Desired Skills & Competencies: Exceptional attention to detail. Strong problem-solving and analytical skills. Excellent planning and time management abilities. Client-centric approach with outstanding interpersonal skills. Ability to work independently and under pressure. Strong negotiation and communication skills. High level of integrity, accountability, and professionalism. Why Apply? This opportunity offers the chance to join a dynamic environment where you will play a key role in supporting clients, advisers, and insurers while gaining exposure to a diverse portfolio across commercial and personal insurance lines. 📩 To apply, please submit your CV to For Finance Roles: For more exciting Actuarial & Analytics vacancies , please visit: Network Recruitment International I also specialise in recruiting: Actuarial (Life, Short-Term, Pensions, Health, Quant) Data Science & Advanced Analytics Pricing & Product Modelling Market, Credit & Quantitative Risk Machine Learning & AI Specialists If you have not received a response within two weeks, please consider your application unsuccessful. Your profile will remain on our database for future opportunities. For more information, contact: Kholo Mongalo Recruitment Researcher - Actuarial & Analytics Connect with me on LinkedIn: Kholo Mongalo on LinkedIn