Underwriting & Production Officer

Amaken is seeking to hire a Female Underwriting & Production Officer to join a leading insurance company based in Jal el Dib. The ideal candidate should have at least one year of bedside patient care experience, who can accurately assess medical information and support the underwriting and policy issuance process. The role involves reviewing medical reports, evaluating insurance applications, issuing policies, coordinating with clients and healthcare providers, and ensuring compliance with company underwriting guidelines.

Key Responsibilities:

Medical Underwriting:

• Review medical insurance applications and supporting medical documentation.
• Evaluate medical risks based on clinical information and company underwriting guidelines.
• Assess medical histories, diagnoses, treatments, and hospitalization records.
• Identify cases requiring further medical information or additional underwriting review.
• Coordinate with senior underwriters and medical advisors on complex cases.

Policy Production:

• Prepare quotations for new policies and renewals.
• Issue new medical insurance policies, endorsements, renewals, and cancellations.
• Ensure all policy information is accurate before issuance.
• Process amendments and policy updates in a timely manner.
• Maintain accurate records within the insurance management system.

Customer & Provider Coordination:

• Communicate with clients, brokers, hospitals, and healthcare providers to obtain required documentation.
• Respond to inquiries regarding policy coverage and underwriting requirements.
• Follow up on pending medical reports and outstanding documents.
• Maintain professional relationships with internal and external stakeholders.

Administration & Compliance

• Ensure compliance with company underwriting standards and insurance regulations.
• Maintain confidentiality of medical records and customer information.
• Prepare underwriting reports and maintain organized documentation.
• Support audit requirements and departmental reporting.

Desired Candidate Profile

• Bachelor's degree in Nursing or equivalent.
• Registered Nurse (RN) is required.
• Minimum 1 year of bedside patient care experience in a hospital or healthcare facility (required).
• Previous experience in medical insurance, underwriting, or health insurance operations is a strong advantage.
• Strong knowledge of medical terminology, diagnoses, and treatment procedures.
• Ability to interpret medical reports and clinical documentation.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Experience using insurance or healthcare management systems is an advantage.
• Fluency in Arabic and English is required; French is a plus.