Underwriting Associate

Join the Payvantage Team!

Payvantage is a rapidly growing fintech company that provides innovative lease-to-own financing solutions for consumers with less-than-perfect credit. Our mission is to make financing simple, accessible, and transparent while helping customers obtain the products they need. As we continue to grow, we're looking for motivated professionals who thrive in a fast-paced environment and want to build a career with a company that values teamwork, accountability, and continuous improvement.

Position Summary

The Underwriting Associate plays a critical role in our operations by reviewing customer applications, verifying required documentation, and ensuring every transaction meets company and compliance standards before final approval. This position is ideal for someone who enjoys detail-oriented work, follows processes consistently, and takes pride in maintaining accuracy.

If you're organized, dependable, and enjoy solving problems while working with a collaborative team, we'd love to meet you.

Responsibilities

• Review incoming customer applications for accuracy and completeness.
• Verify all required documentation, including identification, proof of income, and supporting documents.
• Identify missing, inaccurate, or incomplete information and work with internal departments to resolve issues promptly.
• Ensure all applications meet underwriting guidelines and compliance requirements before approval.
• Maintain accurate customer records within CRM and underwriting systems.
• Communicate effectively with Customer Service, Dealer Accounts, and Operations teams to ensure timely processing.
• Meet productivity and quality expectations while maintaining exceptional attention to detail.
• Protect confidential customer information and follow all company policies and procedures.

Qualifications

• High school diploma or equivalent required.
• Previous experience in underwriting, loan processing, banking, finance, customer applications, or administrative support is preferred but not required.
• Exceptional attention to detail and organizational skills.
• Strong computer skills and ability to navigate multiple systems simultaneously.
• Excellent written and verbal communication skills.
• Ability to prioritize work and meet deadlines in a fast-paced environment.
• Self-motivated with the ability to work independently and as part of a team.

Schedule

This is a full-time, in-office position. Schedules are created to ensure balanced coverage to support business needs while supporting work-life flexibility.

Business hours are:

• Monday–Friday: 8:00 AM – 8:00 PM
• Saturday: 9:00 AM – 8:00 PM
• Sunday: 10:00 AM – 7:00 PM

Qualified candidates must be available to work:

• Two early shifts each week
• Three late shifts each week
• One weekend shift each week

Benefits

• Competitive hourly pay based on experience
• Bonus potential
• Medical, Dental & Vision Insurance
• Paid Time Off
• Employee Discounts
• Flexible Scheduling
• Professional Development Opportunities
• Career advancement within a rapidly growing fintech company

Why Payvantage?

At Payvantage, you'll join a company that values innovation, collaboration, and professional growth. We believe in promoting from within, investing in our employees, and creating opportunities for long-term career success. Every team member plays an important role in helping customers gain access to affordable financing while delivering an exceptional experience.

If you're looking for a career—not just a job—we encourage you to apply today.

Job Type: Full-Time

Work Location: In Person

Pay: Competitive hourly wage based on experience

Payvantage is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Pay: $14.00 - $16.00 per hour

Expected hours: 40.0 per week

Education:

• High school or equivalent (Required)

Experience:

• document verification: 3 years (Required)
• Data Entry: 2 years (Required)
• Customer support: 2 years (Required)
• professional messaging or chat communications: 1 year (Required)
• document review/validation: 1 year (Required)

Ability to Commute:

• Jonesboro, AR 72401 (Required)

Work Location: In person