Underwriting Quality Control (Require Underwriting skill)

Key Responsibilities:

1.         Underwriting Guideline Management

• Develop and maintain underwriting guidelines aligned with treaty terms and product requirements.
• Coordinate guideline updates related to product, regulatory, and business changes.
• Collaborate with stakeholders to ensure underwriting rules remain effective and consistently applied.
• Conduct training, knowledge-sharing sessions, and ongoing coaching for underwriting teams to ensure consistent guideline interpretation

2.         Quality Control Oversight

2.1     Quality Control in Underwriting Process

• Conduct quality control reviews and sampling to ensure compliance with underwriting guidelines and company requirements.
• Monitor the consistency and accuracy of underwriting decisions across products and channels.

2.2     Quality Control and Quality Assurance in Tele sale Marketing

• Conduct quality reviews to ensure compliance with company and regulatory requirements.
• Provide feedback, coaching, and training to QC staff.

3.         Reporting & Analysis

• Generate reports on underwriting performance and quality metrics.
• Investigate quality findings and identify underlying root causes.

4.         Stakeholder Collaboration

• Collaborate with cross-functional teams to support underwriting and quality objectives.
• Serve as the key contact for underwriting, quality, and treaty-related matters.

5.         Support project as assigned.

• Support implementation of underwriting-related projects and business initiatives.
• Coordinate project activities among cross-functional stakeholders.

Qualification:

1. Educational Qualification

• Bachelor’s degree or higher related fields such as Insurance, Science, Business Administration, Finance or Economics etc.Professional certifications such as LOMA is plus.

2. Professional Experience

• Minimum 5–10 years of experience in underwriting, preferably in life, health, or general insurance.
• Proven track record in:
• Supporting underwriting guideline development and implementation.
• Conducting quality control and quality assurance activities.
• Delivering training and technical support on underwriting and quality matters.

3*.*Technical & Functional Skills

• Strong knowledge of underwriting principles, risk assessment, and underwriting guidelines.
• Experience in underwriting systems, digital tools, and data analysis.
• Strong analytical, problem-solving, and decision-making skills.
• Effective communication and stakeholder management skills.

4. Leadership & Management Skills

• Ability to coach and support team members
• Ability to coordinate cross-functional initiatives and work effectively with diverse stakeholders.
• Ability to drive process improvements and support change implementation.

5. Communication Skills : Intermediate English Language for both writing and speaking.