Uni Internship Jan to July 2027 - Microsoft Dynamics CRM System Implementation & Testing

Join Synapxe as an intern and see how you can contribute in powering a healthier Singapore. Internship@Synapxe is where curiosity meets impact! You would be able to gain practical experience, hone your skills, and be part of meaningful work that improves health through technology!

This project involves the implementation and enhancement of the Microsoft Dynamics CRM system, supporting business operations through improved customer relationship management, process automation, and data-driven insights.

The Selected Intern(s) Will Assist In Following

• Requirements Gathering & Analysis
• Support workshops by scheduling sessions, capturing minutes, and tracking action items
• Assist in documenting and validating business requirements and user stories
• Support maintenance of Requirement Traceability Matrix (RTM) and product backlog
• Functional Design & Testing
• Assist in preparing and validating Functional Design Specifications (FSD)
• Support creation and verification of test cases and test scripts
• Participate in functional testing, including defect logging, tracking, and validation
• Assist in validating end-to-end system scenarios
• Data Migration & System Integration
• Support documentation of technical and interface design specifications
• Assist in preparing data migration mapping and transformation rules
• Participate in data migration and integration testing, including defect management
• Support end-to-end data validation and testing documentation
• Training Support
• Assist in coordinating user and admin training sessions
• Support preparation and validation of training materials
• Capture feedback and track follow-up actions
• Deployment & OAT Support
• Assist in preparing testing closure artifacts (SIT/UAT)
• Support Operational Acceptance Testing (OAT) activities and documentation preparation
• Audit & Compliance
• Assist in compiling audit documentation and compliance artifacts
• Support tracking of audit findings, action items, and mitigation plans
• Ensure project deliverables meet Project Management Methodology (PMM) standards

About You

• Undergraduate currently in Year 2 or Year 3, pursuing a degree in Business Artificial Intelligence Systems, Information Systems, Computer Science, Computer Engineering, Industrial & Systems Engineering, Information Engineering & Media, or a related discipline
• Strong understanding of Software Development Life Cycle (SDLC), application testing processes, including user acceptance testing (UAT), System Integration Testing (SIT) and regression testing
• Have a keen interest in IT Project Management
• Possess strong analytical, problem solving and interpersonal skills
• Adaptable, proactive and a strong team player
• Exhibit leadership qualities with good verbal and written communications skills
• Ability to multitask and work effectively in a multidisciplinary team environment
• Passionate and keen to make a difference to re-imagine the future of HealthTech

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