Unit Admin and Maintenance Head

1. Security & Housekeeping Management

• Checks the manpower availability of Security and Housekeeping teams every morning.

• Coordinates with Security & Housekeeping Supervisors to arrange additional manpower in case of shortages.

• Conducts basic training for newly joined housekeeping and security staff.

• Ensures grooming standards of Security and Housekeeping staff are maintained.

• Ensures overall cleanliness of:

• Sales floor

• Basement

• Car park

• Glass fixtures and store premises

• Monitors and ensures adherence to daily, weekly, and monthly housekeeping and security checklists.

• Addresses customer parking issues (parking fee disputes, vehicle scratches, etc.).

• Handles shoplifting cases and follows correct questioning protocols.

• Conducts training for security staff on:

• Shoplifting patterns

• Modus operandi of shoplifters

• Questioning techniques

• Maintains the crimerecord register.

• Ensures continuous store surveillance.

• Records and maintains daily customer entry and vehicle entry counts.

• Coordinates with RTO and local police for parkingrelated requirements.

• Ensures safe custody of store keys and maintains keymanagement logs.

2. Fire Safety & Emergency Preparedness

• Conducts firefighting training for Retail & Security staff.

• Ensures proper serviceability of all firefighting equipment, including:

• Hydrants

• Sprinklers

• Smoke detectors

• Ensures timely submission of monthly administration returns:

• Customer and vehicle entries

• Beeps record

• Outstanding/pending returnables

• Opening & closing logs

• Pilferage/shoplifting reports

• Oversees the functioning of reception staff and schedules them as per shift requirements.

3. Procurement & Vendor Management

• Negotiates with vendors for quotations.

• Raises Purchase Orders (POs) for:

• Printing

• Stationery

• Alteration slips

• Credit notes

• Goods acknowledgement notes

• Other nontrading items

• Coordinates with other departments for material requirements, such as:

• LCD projectors

• PA systems

• Training equipment

• Ensures received goods are delivered to the concerned department, maintains incoming material register, and ensures invoices are signed off by authorized personnel.

• Assesses usage of shopping bags, gift vouchers, suggestion forms, etc., and ensures timely replenishment.

• Coordinates sale of scrap (cartons, plastic, fixed assets) and ensures best rate through quotation comparison.

• Processes capital purchase requisitions and obtains approvals for values above 5000.

4. Asset Management & Compliance

• Maintains the fixedassets register and monitors physical condition of assets.

• Obtains S.O. approval for disposal/replacement of fixed assets.

• Maintains and ensures renewal of licenses related to:

• Administration office

• Cafeteria

• Distribution Center (DC)

• Ensures timely preparation and renewal of housekeeping and security contracts.

• Ensures compliance for company vehicle requirements, including payment of taxes and registration changes.