Unit Customer Service Specialist

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Unit Customer Service Specialist

| Neonatal Intensive Care | Job ID:

60435

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BHMC-Little Rock

Clerical

Full Time

Job Details

Department: Neonatal Intensive Care

Shift: Night

Working Hours: 7p-7a

Summary The Unit Customer Service Specialist / Secretary is responsible for performing a variety of secretarial and administrative duties to ensure the smooth and efficient functioning of the assigned nursing unit. This role focuses on patient satisfaction, efficient communication, and maintaining organized unit operations.

Other Information Required: High school diploma or equivalent. CPR certification within the first 60 days of employment. Fluent in English. Willing to work flexible hours.

Preferred: Data entry experience and some knowledge of computer programs.

Skills and Knowledge: Demonstrates knowledge of medical terminology, self-motivation, and sound judgment in handling patient and visitor inquiries. Possesses strong concentration skills, efficiently prioritizing tasks, adapting to change, and multitasking while performing duties quickly and accurately.

This job will be authorized 72.00 hours bi-weekly.

"> Department: Neonatal Intensive Care Shift: Night Working Hours: 7p-7a Summary: The Unit Customer Service Specialist / Secretary is responsible for performing a variety of secretarial and administrative duties to ensure the smooth and efficient functioning of the assigned nursing unit. This role focuses on patient satisfaction, efficient communication, and maintaining organized unit operations. Other information: Required: High school diploma or equivalent. CPR certification within the first 60 days of employment. Fluent in English. Willing to work flexible hours. Preferred: Data entry experience and some knowledge of computer programs. Skills and Knowledge: Demonstrates knowledge of medical terminology, self-motivation, and sound judgment in handling patient and visitor inquiries. Possesses strong concentration skills, efficiently prioritizing tasks, adapting to change, and multitasking while performing duties quickly and accurately. This job will be authorized 72.00 hours bi-weekly.

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