Unit Facility Manager 100%

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."

• Location

  Lugano (Grancia)

• Employment type

  Full Time Permanent co-worker

• Department

  Property & Facility Management

• Deadline

  2026-10-31

Candidate profile (title) Who you are

Candidate profile (text) - Default language As engaged, open minded and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions.

• You have a technical background (mechanics, electricity etc.)
• You have at least 5 years of experience in facility management.
• You have experience in managing and coordinating with external service providers, preferably in a high-volume retail sector.
• You have proven skills in developing people and provide support, coaching, training, and career direction to others.
• You have very good knowledge of planning, organizing and managing costs and expenses.
• You have a very good understanding of important FM business processes (e.g. work order management for urgent, scheduled and reactive maintenance, contract and supplier management)
• You are a strong communicator with the ability to influence decisions. In this role you see yourself as a link between the national organization, our Stores and suppliers.
• You have an effective way of working, you have strong analytical skills with the ability to react flexibly to changes.
• You communicate confidently in Italian and English (business fluent), both spoken and written.

Key responsibilities (title) Your responsibilities

Key responsibilities (text) • Responsible to make sure that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders.

• Implement relevant property management innovations, digital and technical solutions that meet the needs of the business and the many people.
• Lead and manage the execution of Ingka Facility Management (FM) within the unit through the unit FM team.
• Responsible to optimize the efficiency of each property in a sustainable way.
• Ensure that co-workers, service providers and external partners have up-to-date awareness and understanding of all FM frameworks, guidelines and initiatives.
• Responsible for all activities related to long term planning, budget estimation, execution, follow up, forecasting and reporting within the FM scope within the unit.
• Implement and evaluate supplier contracts at unit level in alignment with internal governance structure for supplier contracts to improve efficiencies/costs/equipment and quality.
• Responsible for managing and coordinating external suppliers on unit level.
• Manage relationships with Business owners within the unit to ensure business needs are met by collecting requirements, setting annual goals and periodic follow ups.
• Responsible for building your team, developing your team's competence, performance and ensuring a succession plan in the unit.

Local section (title) Good to know

Local section (text) We mentioned earlier that we want our employees to be happy and healthy.

It also means saying 'thank you'!

Our way of saying thank you:

• 28 vacation days (based on a 100% workload)
• 8 weeks paid parental leave for fathers; 20 weeks paid parental leave for mothers
• Very attractive social benefits
• 15% staff discount on your purchase - in every Swiss IKEA store
• You would rather travel to work by public transport? We pay between 85% and 100% of your yearly travel ticket
• Unlimited access to the LinkedIn learning platform
• Affordable and healthy meals in our staff canteen (CHF 4.50 for meat dishes and CHF 3.50 for veggie dishes)
• Bonus payments for all employees

There are many opportunities for career development at IKEA. We encourage and support our employees to try out different roles, move between functions or even go abroad. Please submit your full application online via our website, please note however that we cannot consider applications and documents sent by email or post.

That's it from us.

That was a lot of information. We'd love to find out more about you. Just click on "Apply now" and off you go.

We review applications on an ongoing basis and may stop the application process as soon as we have found the right person. So please apply as soon as possible.

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing
• Having fun!