Unit Head, Governance Processes (Consumer Business)

Responsible for managing end-to-end contract governance, legal coordination, vendor onboarding, and procurement activities, ensuring compliance, effective risk management, operational efficiency, and strong stakeholder collaboration across the business.

Responsibilities

• Manage the end-to-end lifecycle of legal agreements, including review, governance, risk identification and mitigation, coordination, and approval processes
• Serve as the key liaison between Business Users and Legal Counsel to facilitate contract negotiations, reviews, and approvals
• Maintain and manage contract repositories, governance records, and legal documentation databases to ensure accuracy, completeness, and accessibility
• Support partner and vendor onboarding activities, including due diligence, compliance reviews, registration, and related documentation
• Govern and ensure end-to-end procurement activities, including RFX, quotation evaluation, and vendor selection processes, are conducted in accordance with established Procurement policies and guidelines
• Drive continuous improvement initiatives to enhance and streamline legal, contracting, and sourcing processes and workflows
• Work independently and collaborate effectively with various stakeholders to identify and gather information requirements, ensuring alignment with business needs
• Demonstrate strong teamwork, communication, and interpersonal skills, with the ability to build effective working relationships across functions and stakeholder groups

Requirements

• Bachelor’s degree in Business Administration or a related discipline, with 7-9 years of experience in related roles
• Familiarity with basic legal, procurement or financial principles
• Ability to maintain confidentiality and handle sensitive information
• Demonstrable experience from a governance support role in a business environment
• Attentive to detail with strong written and verbal communication skills
• Pro-active and ability to work independently and also collaboratively in a fast-paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Meticulous and consistent as nature of work is transactional