Unit Manager

About us

AXA Philippines is a leading provider of comprehensive insurance and financial solutions, dedicated to protecting what matters most to our customers. With a strong commitment to innovation, customer service excellence, and sustainable growth, we have established ourselves as a trusted partner in the financial services industry. Our mission is to empower individuals and businesses by providing tailored insurance products and services that give them peace of mind and financial security. We pride ourselves on fostering a dynamic, inclusive workplace culture where our employees can thrive and make a meaningful impact.

About the role

We are seeking an experienced and dynamic Unit Manager to join our team at AXA Philippines in Urdaneta City, Pangasinan. This is a full-time position that offers a unique opportunity to lead and develop a high-performing sales unit within our growing organisation. As Unit Manager, you will play a crucial role in driving business growth, managing unit performance, and fostering a culture of excellence within your team. This position reports directly to senior management and is instrumental in achieving our strategic objectives in the region. You will combine leadership acumen with deep knowledge of insurance and financial products to guide your team towards exceeding targets whilst maintaining the highest standards of customer service and compliance.

Key responsibilities

• Lead, motivate, and develop a team of insurance agents and sales representatives to achieve and exceed unit sales targets and performance objectives
• Establish and maintain high standards of customer service, ensuring all transactions comply with company policies and regulatory requirements
• Conduct regular training and coaching sessions to enhance the skills, product knowledge, and sales techniques of team members
• Monitor unit financial performance, including premium collections, commissions, and expenses, and prepare regular performance reports for management review
• Recruit, interview, and onboard new team members, whilst maintaining optimal unit staffing levels
• Build and strengthen client relationships through regular contact, needs assessment, and follow-up to ensure customer retention and loyalty
• Implement effective marketing and promotional strategies to expand market presence and generate new business opportunities within the designated territory
• Ensure compliance with all applicable insurance regulations, company policies, and ethical standards across all unit operations
• Identify performance gaps and implement corrective action plans to drive continuous improvement within the unit
• Liaise with other departments, including underwriting, claims, and customer service, to resolve client issues and support overall business operations
• Maintain accurate records and documentation of unit activities, client interactions, and team performance metrics

What we're looking for

• Bachelor's degree in Business Administration, Finance, Commerce, or a related discipline
• Minimum of 2 years' experience in insurance sales, unit management, or a similar supervisory role within the financial services or banking sector
• Proven track record of achieving and exceeding sales targets and building high-performing teams
• Strong knowledge of insurance products, underwriting principles, and the Philippine insurance regulatory environment
• Excellent leadership, communication, and interpersonal skills with the ability to motivate and inspire diverse teams
• Sound financial acumen with the ability to analyse financial data, prepare reports, and make data-driven business decisions
• Customer-focused mindset with demonstrated ability to build and maintain strong client relationships
• Proficiency in Microsoft Office applications and sales management software
• Valid driver's license and willingness to travel within the assigned territory
• Professional certification such as the Insurance Commission License or similar qualification is highly desirable
• Experience in the Philippine insurance market and knowledge of local market dynamics would be advantageous

What we offer

At AXA Philippines, we are committed to supporting our employees' professional growth and personal wellbeing. We provide a competitive compensation package that includes base salary, performance bonuses, and attractive commission structures. Our comprehensive benefits include health insurance coverage, pension contributions, and access to wellness programmes designed to support your physical and mental health. We believe in career development and provide ongoing training opportunities, mentorship programmes, and clear pathways for progression within the organisation. We foster a collaborative and inclusive workplace culture that values diversity and encourages innovation. We also offer flexible working arrangements where appropriate, recognising the importance of work-life balance. Additionally, we provide support and resources to help you succeed in your role and grow your career with AXA Philippines.

Apply now

If you are a results-driven leader with a passion for the insurance industry and a commitment to developing high-performing teams, we would like to hear from you. Please submit your CV, a cover letter outlining your relevant experience and achievements, and any professional certifications to our recruitment team. Join AXA Philippines and be part of a company that values excellence, integrity, and customer-centricity. We look forward to welcoming you to our team in Urdaneta City, Pangasinan.