Makati Medical Center
Unit Manager, Complaints Management
18 days ago
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Important information
Contract type:
Permanent
Location:
Makati City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
8 October 2026
What they need
A. Job Description
The Unit Manager for Complaints Management oversees the operations of the unit and ensures proper processing of feedback and complaints from receipt to resolution.
B. Qualifications
- Graduate of any Healthcare related course
- At least 5 years of work experience in customer service, inclusive of at least 4 years of experience in a managerial capacity
- Preferable has strong exposure on Healthcare related patient service experience
- Full-time position
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