Unit Manager - Risk Containment Unit

Job Purpose

This position is open with Bajaj Finance Ltd.

Duties and Responsibilities

• Minimizing fraud losses to ensure robust portfolio health by owning central RCU shop end to end.
• VDR should be 100%.
• Owner of the field fraud management processes, through a central lead team, in co-ordination with field team. This includes closure of cases within defined TAT and with quality of field investigation reports.
• Review and tracking of location visits by location RCU Managers.
• Support Field team with relevant triggers received from central monitoring, for them to investigate. Track investigation cases for closure.
• To cause continuous improvement in RCU processes by working with centralized back end team to increase fraud catch rate.
• Ensure proper handholding on all Automation process & RCU projects. Continuously improvement on TAT.
• Ensure error free dashboards are circulated within defined period.
• Propose changes & suggestions in credit policy-location wise (whenever required).
• Drive all internal process in a manner that the reporting of suspected frauds is timely and fraud is caught before disbursal of loan to minimize fraud loss.
• Proactively identifying fraud trends and taking effective corrective measures.
• Evaluate the current frauds process continuously and changes to be more effective.
• Effectively engaging with Operations, collections and Sales team to understand and contribute to overall processes and reduction in Fraud loss across all Location.
• Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction.

Required Qualifications and Experience

• Graduation.
• 4-6 Years of experience.