Universal Banker

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13630439

• Location:** Denver, Colorado
• Hours:** Hours vary between 8:00 a.m. 6:00 p.m. Monday-Friday; Other

hours as needed.

Compensation & Benefits Pay Range: Wage $24.60 Hourly

Bonus/Commission Eligibility: Yes Commercial Loan Processing Incentive

Benefits Include Health & Wellness Medical, dental, and vision insurance with employer

contributions; employer-paid life and disability coverage; employee

assistance program (EAP).

Retirement 401(k) plan with company match of up to 3% and an additional

50% of the next 2% of the pay you contribute

Paid Time Off Hours of PTO earned each pay period 5.34 hours

(approximately 16 days) and up to 11 paid holidays.

Family Support Dependent care FSA.

We are an equal opportunity employer and celebrate diversity. We

encourage applicants from all backgrounds to apply.

Role Universal Bankers assist existing and potential Bank customers with

products and services. This key sales and service role generates new

business and strengthens household relationships by selling the benefits

of CoreFirst products and services to prospective and existing

customers. Performs outbound sales calls and other business-generating

activities.

Essential Functions & Responsibilities

• Illustrates and sells the benefits of CoreFirst products and

services to prospective and current customers to generate new

business and strengthen existing household relationships. Refers

customers to appropriate Bank personnel.

• Assists existing Bank customers with their financial needs, from

start to finish whenever possible, by listening and asking

appropriate questions. Responsibilities include, but are not limited

to, answering customers questions, performing account maintenance,

investigating and correcting errors according to customer and bank

records, and informing customers of bank processes and procedures.

• Performs additional work necessary to achieve branch sales goals.
• Supports the operational functionality of the branch by opening

and/or closing the branch, balancing the vault, assisting with

completion of internal records and audit logs, administering safe

deposit box needs, performing teller duties as required, and

Carrying Out Other Administrative Functions, As Needed.

• Responds to and appropriately resolves external customer escalations

regarding Bank sales and services.

• Compiles sales and service reporting to report achievements toward

goals.

• Compiles information and enters this data into software programs or

spreadsheets, accurately and according to processes and procedures.

• Please note this description is not designed to cover or contain a

comprehensive listing of activities, duties, or responsibilities that

are required of the employee for this job. Duties, responsibilities, and

activities may change at any time with or without notice.*

Experience

• Requires one (1) year of customer service experience, including cash

handling

• One (1) year of banking experience strongly preferred
• Six (6) months of sales experience preferred
• Education:** High School Diploma or equivalent required, some college

Preferred **Skills & Abilities:**

Courtesy, customer service, and tact are essential elements of the job.

Work involves much personal contact with others inside and outside the

Bank for purposes of giving or obtaining information, influencing others

with ideas, building relationships, or soliciting cooperation. Ability

to relate to and empathize with different personalities, while being

resolution-oriented and solutions-oriented.

Competencies Adherence to CoreFirst Values: Respect, Communication, Integrity,

Initiative, and Accountability. High level of skill in the Co eFirst

Competencies of Customer Focus, Compliance, Ethics, Perseverance, and

Time Management

Other Skills Working knowledge and proficient use of the Microsoft suite. Ability to

adapt quickly to changes in procedure and/or technology. Proficiency

with processes and procedures related to consumer deposit and loan

products. Professionalism and composure; strong sales awareness; ability

to contribute to a motivated environment; ability to monitor key details

and set priorities; goal-oriented mindset.

Physical Requirements The physical demands described here are representative of those that

must be met by an employee to successfully perform the essential

functions of this job. Reasonable accommodations may be made to enable

Individuals With Disabilities To Perform The Essential Functions. While performing the duties of this job, the employee is regularly

required to talk or hear. The employee is frequently required to stand,

walk, and sit. Some light physical effort is required.

Travel:** The role may involve local travel during the business day.\