URGENT: Admin Assistant

About the role

The Administrative Assistant provides reliable day-to-day administrative support to help ensure smooth, efficient, and well-organized office operations. This role supports teams and management through calendar management, correspondence, documentation, record keeping, coordination, and general office administration. The position involves high-volume and often repetitive administrative tasks, requiring accuracy, consistency, strong attention to detail, and the ability to work efficiently while maintaining a high standard of professionalism. As a key point of contact for internal and external stakeholders, the Administrative Assistant contributes to a responsive, organised, and service-focused work environment.

Key responsibilities

• Manage calendars, schedule meetings, and coordinate appointments for teams and management
• Prepare, edit, format, and maintain documents, reports, presentations, correspondence, and internal materials
• Organise and maintain physical and digital filing systems to ensure information is accessible, accurate, and up to date
• Handle general office administration and support day-to-day operational requirements
• Serve as a professional first point of contact for internal and external inquiries
• Coordinate office meetings, event logistics, travel arrangements, and related administrative requirements
• Liaise between departments to support timely communication and a smooth flow of information
• Draft and respond to routine emails and correspondence in a clear, professional, and timely manner
• Maintain accurate records, databases, contact lists, and administrative trackers
• Use Zoho CRM to update customer or stakeholder records, manage contact information, track activities, and support CRM-related administrative workflows

About you

• Proven experience as an Administrative Assistant, Office Assistant, Coordinator, or similar role
• Brings a solid background in finance and financial operations
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Working knowledge of Zoho CRM is highly desirable
• Strong organizational, time-management, multitasking, and prioritization skills
• Excellent written and verbal communication skills
• High attention to detail and ability to maintain accuracy in repetitive or high-volume tasks
• Ability to handle confidential information with professionalism and discretion
• Basic understanding of data entry, reporting, filing systems, and office procedures
• Professional, approachable, reliable, and service-oriented
• Proactive and able to work independently while collaborating effectively with a team