Urgent Hiring- Customer Support Representative

Interested candidates please contact Dhriti- 8527282112

Position Overview
Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.

Key Metrics

• Employment Type: Full-time, Permanent
• Compensation: INR 2.67 Lakhs to 4.00 Lakhs Per Annum + Unlimited Performance Incentives
• Eligibility: Intermediate (12th Pass) or Graduates; Freshers are welcome
• Work Location: Gurgaon (Sector 44)

Walk-In Interview Details

• Interview Timings: 11:00 AM to 03:00 PM
• Venue: Plot 116, Policybazaar, Sector 44, Gurgaon.
• Landmark: Nearest Metro Station is Millennium City Centre Gurugram (formerly HUDA City Centre).

Profile:Sales Consultant (Inside Sales)

• Product Promotion: Assist customers telephonically regarding a diverse range of insurance and financial products.
• Sales Execution: Understand customer requirements accurately to close sales cycles successfully.
• Target Management: Meet and exceed assigned monthly sales targets with efficiency.
• Internal Coordination: Respond promptly to all internal communications and maintain precise pipeline logs.

Customer Service Associate

• Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.
• Issue Resolution: Provide end-to-end support to resolve customer grievances and queries efficiently.
• Experience Management: Maintain high standards of customer satisfaction and positive brand perception.

Candidate Profile & Qualifications

• Minimum Education: Intermediate (10+2 passed) or equivalent qualification. Graduate degrees are preferred.
• Experience Level: 0 to 2 years of experience. Prior experience in sales or customer support is advantageous but not mandatory.
• Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.
• Functional Competencies: Strong persuasion, negotiation, and customer-handling skills.
• Technical Skills: Basic computer proficiency and familiarity with standard office applications.
• Core Attributes: Quick learner, result-oriented, self-motivated, and a collaborative team player.