Urgent Opening For Receptionist (Contractual)

Role & responsibilities

Excellent Communication

To handle guest query and ensure that all customers including VIP guests are met and greeted properly.

To keep the front desk tidy and presentable with all necessary materials & ensure that the reception area, meeting rooms, brand wall and library is spic and span

To attend calls Internal / External (clients / vendors/ customers) and transfer the same to the respective departments.

To ensure that the guests and customers are seated comfortably without any delays and ensure that they are served with water /tea/ coffee and make them comfortable

To be very attentive and have a good presence of mind for any adhoc work

To ensure visitor’s access card is ready

To ensure meeting room scheduler is updated and meeting rooms are blocked through calls, emails and messages

To book hotels and cars along with processing of reimbursement claims for the HODs

To make important announcements for birthdays, events and functions using Public Address system

To co-ordinate & manage candidates for the interview process

Prepare Quest2Travel data on monthly basis

Update extension list of corporate employees

Update the board with a positive thought for the day on daily basis.

Round up for all the plantation in office.

Secretarial:

Act as pool resource for functional heads

Arranging, connecting and transferring calls. Taking messages dropped by clients in their absence

Arranging meetings, planning the travel itinerary and preparing expense bills

Customer Relationship:

Attend the customer & take their requirements/ details

Pass the information to the respective team, coordinate with them and assist the customer resolve his/ her query / complaint