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NightOwl Consulting Philippines, Inc
US Mortgage Processor
1 month ago
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Important information
Contract type:
Permanent
Salary:
₱960,000 – ₱1,440,000 / year
Location:
Quezon City, Metro Manila, Philippines
Work mode:
Remote
Published on:
14 September 2026
What they need
Key Responsibilities
- Track Lead Notes received from LO (Loan Officer)
- Monitor incoming “App Submitted” emails, and set up the Encompass files to align with LO Lead Notes
- Complete “File Set-up” review when App & Docs are received from the client. Includes ordering credit, organizing docs in Encompass, correcting obvious errors on the client app, etc
- Ability to calculate income for Wage Earners and SE borrowers
- Run DU/LP and Order appraisals when needed (if no PIW/ACE)
- Send client needs list after initial file review
- Send client needs list after the Preapproval team completes their review
- Obtain correct EOI, VOE’s, and HOA docs when requested from LOA/Processor
- Ensure that EOI and other documents are correct at the time of funding to avoid funding delays
- Maintain a tracker of all files on their desk, including what is outstanding on each file, to ensure that no file slips through the cracks.
Skills, Knowledge, and Expertise
- Mortgage industry experience is required
- Encompass experience is a plus
- Must have experience with order outs and calling third parties
- Familiar with using office applications
- Proficient communication skills
- Great personality
- Finance and accounting experience is a plus
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