Skysun

Inside Sales Executive Outbound (US Process)
Department: US Outbound Sales Opener (Cold Calling / Lead Generation)
Location: Mohali, Punjab On-site / Office-based
Experience: Minimum 1 year in outbound sales, cold calling, or appointment setting.
Incentives - (up to 15,000/month)
Quarterly Earning potential as Bonus + Incentives - (up to 40,000/quarter)
Working Days: 6 days/week with rotational offs
English Level: Advanced
About the Role-
As an Opener, you are the first voice a US homeowner hears every appointment on the calendar starts with your call.
Your one job is a qualified, live transfer to an SDR (Appointment Setter). You'll spark interest, confirm basic fit, and hand the homeowner off warm, informed, and ready for the next conversation.
This is a high-volume, high-skill calling role. Solar prospects are more skeptical and better-informed than a typical cold-call lead, so the role demands sharp objection handling and disciplined compliance, not just call volume.
Key Responsibilities
<ul>
<li>Outbound Calling: Make a high volume of outbound calls to US-based prospects daily, using approved scripts, tonality, and pacing.</li>
<li>Prospect Engagement &amp; Qualification: Qualify prospect interest within the first 3090 seconds of the call.</li>
<li>Objection Handling: Handle common objections confidently and professionally, adapting tone and approach in real time rather than relying solely on scripted responses.</li>
<li>Warm Transfers: Warm-transfer qualified leads to the Appointment Setting team in real time, with an accurate handoff summary.</li>
<li>KPI Ownership: Consistently meet or exceed targets for call volume, qualified transfers, talk time, Appointments booked, Quality and conversion rate.</li>
<li>CRM Discipline: Log every call outcome accurately and immediately in the CRM.</li>
<li>Coaching Participation: Attend daily coaching, feedback sessions, and role-plays, and apply feedback on the next call.</li>
<li>Log Accurately: Capture call outcomes and qualification details in the CRM immediately and honestly.</li>
<li>Hit the Scoreboard: Consistently meet daily and weekly KPI targets</li>
<li>Show Up for Coaching: Attend mandatory pre-shift huddles and daily coaching, and apply feedback on the very next call.</li>
</ul>
Required Experience &amp; Skills-
Experience
<ul>
<li>No Freshers, Minimum 1 year in outbound sales, telemarketing, cold calling, or appointment setting. Prior experience in credit card collections, retentions, or insurance cold-calling experience is a strong plus. Graduates with exceptional English and sales aptitude is a prerequisite.</li>
</ul>
Communication
<ul>
<li>C1-level English: strong grammar, clear pronunciation, and the confidence to hold a natural, persuasive conversation with a US customer not just read a script.</li>
</ul>
Core Sales Skills
<ul>
<li>Strong, adaptable objection handling able to listen for the real concern behind a “no” and respond credibly, not just recite a rebuttal line.</li>
<li>Ability to stay focused and composed in a fast-paced, KPI-heavy, high-rejection environment.</li>
<li>Coachable and disciplined — applies feedback immediately and consistently.</li>
<li>Ability to multitask and think quickly during live calls.</li>
<li>Demonstrated ability to stay composed and persuasive under repeated rejection.</li>
<li>Comfortable navigating skepticism specific to solar (pricing, past bad experiences, “too good to be true” savings claims, roof concerns).</li>
</ul>
Soft Skills
<ul>
<li>Conflict management, patience, and empathy.</li>
<li>Active listening and a problem-solving mindset.</li>
<li>Ownership mentality — treats KPIs as personal targets, not just numbers to hit.</li>
<li>Coachable and disciplined — applies feedback from daily huddles immediately.</li>
</ul>
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits:
<ul>
<li>Paid sick time</li>
<li>Provident Fund</li>
</ul>
Work Location: In person

US Outbound Process

US Outbound Process

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