US Payroll Lead

Given your work experience, we believe it would be a great opportunity for you to progress in your career at Capgemini.

US Payroll

Location: Chennai

Experience: 7 - 12 Years

Good to Have

• US & Canada Payroll Operations Leadership & Compliance

• US & Canada payroll operations experience.

• Strong knowledge of US federal, state, and local payroll laws and regulations.

• Experience in Staffing Industry, Interim Workforce Management, MSP, RPO, or Workforce Solutions environments.

• Extensive payroll processing experience using ADP or equivalent payroll systems.

• Strong understanding of payroll controls, compliance governance, and audit requirements.

• Experience managing payroll escalations and complex payroll issues.

• Experience with VMS tools (Fieldglass, Beeline, IQN) and Bullhorn Time & Expense.

• Strong stakeholder management skills.

• Advanced analytical, reporting, and problem-solving capabilities.

• Advanced Excel and payroll reporting expertise.

• CPP or FPC Payroll Certification.

• Experience leading payroll teams.

• Process improvement and automation experience.

• Knowledge of PeopleSoft, Oracle, Workday, or JDE systems.

• Multi-state payroll experience.

Qualification / Certifications

• Bachelor's Degree in Accounting, Finance, Business Administration, Human Resources, or related discipline.
• CPP or FPC Certification preferred.

Functional Area

Payroll Operations | Payroll Governance | Workforce Solutions | Shared Services Operations

Desired candidate profile

• Minimum 8 -10 years of US payroll experience.
• Mandatory experience in Staffing Industry, Workforce Solutions, or Interim Workforce Management.
• Strong understanding of payroll compliance and governance.
• Prior leadership, mentoring, or team coordination experience preferred.
• Excellent communication and stakeholder management skills.
• Strong customer-service orientation and problem-solving ability**.**

Job Description/ Roles & Responsibilities

• Lead end-to-end payroll operations and payroll service delivery.
• Ensure employees and contingent workers are paid accurately and on time.
• Manage payroll readiness reviews and payroll execution controls.
• Oversee payroll providers, banking interfaces, and payroll processing activities.
• Review payroll calculations, deductions, taxes, garnishments, and adjustments.
• Ensure compliance with US payroll laws and regulations.
• Manage payroll discrepancies, exceptions, and payment failure resolution.
• Monitor payroll KPIs, SLAs, productivity, and service-delivery metrics.
• Ensure audit readiness and regulatory compliance.
• Drive process improvements, automation initiatives, and standardization efforts.
• Act as escalation point for complex payroll issues.
• Collaborate with HR, Finance, Operations, Compliance, and client stakeholders.
• Support payroll audits and continuous improvement initiatives.
• Mentor and support payroll team members.
• Ensure quality, compliance, timeliness, and customer satisfaction across payroll operations.