US Payroll Professional

Should have an experience in handling US Payroll Garnishments (Set-up Payments)
Should have interacted with Client Leadership authorities
Experienced in handling client escalations
Should have excellent communication skills to interact with the client
Should be a self-driven person
Experience in allocating the inputs and get things completed within the specified timeline
Preparing and sharing reports with the client and internal stakeholders
SOP writing process flow creation
Prior transition experience is an added value
Experienced in Workday
Time Labor exceptions
Payroll processing, Gross to net validation
Tax setup, validation and reconciliation
Garnishment processing and validation
Respond to payroll inquiries (Calls and Emails)
GL reconciliation, journal entry preparation and posting
Recognize a Non-standard situation and alert Team Manager. Evolve a solution in consultation with the reporting officers. Support team by providing solutions in complex situation.
Manage Team queries in a scientific and systematic manner SOPS, FAQ s, system etc.
Quality Control and Quality Audits for team performance
To own and maintain changes to relevant Process Documentation, Training and Certification Modules
Demonstrate an ability to train associates in the Domain. Train new joiners administering certification
Ability to interact with clients
Work on higher complexity areas and perform additional responsibilities such as reporting of MIS, and query management.
Responsible for a team of SPE and SME
Adhering to Client SLA and KPI s