US Payroll Specialist

Role: US Payroll

Years of experience: 8+ years

Shift timings: 06:00 PM to 03:00 AM IST

Location: Mumbai

Job Description

• Prepare payroll. Review and compile employee changes, earnings, deductions, taxes, benefits, time records, and one-time payments.
• Manage payroll data. Enter, validate, and maintain payroll information within the applicable payroll, HRIS, and timekeeping platforms.
• Audit before finalization. Review payroll previews, control totals, and audit reports; identify discrepancies and drive corrections to completion.
• Reconcile results. Validate gross-to-net results, direct deposits, taxes, deductions, funding requirements, and payroll reports.
• Provide backup coverage. Confidently support or manage payroll processing when the Payroll Manager is unavailable.
• Communicate clearly. Respond promptly and professionally to questions from employees, managers, HR, Finance, and external partners.
• Resolve issues. Research payroll concerns, document findings, communicate next steps, and follow each issue through resolution.
• Support special payments. Assist with off-cycle payments, terminations, retroactive pay, bonuses, commissions, reimbursements, and corrections.
• Maintain controls. Follow payroll schedules, checklists, approvals, and internal controls while maintaining complete supporting documentation.
• Improve continuity. Create and maintain standard operating procedures, process notes, and cross-training materials that strengthen payroll coverage.
• Support reporting cycles. Assist with payroll reporting, audits, reconciliations, quarter-end, and year-end activities.
• Protect information. Handle employee and payroll data with discretion and maintain the highest level of confidentiality.

Skills

• Strong, hands-on experience preparing and processing payroll from input through final validation.
• Working knowledge of payroll calculations, taxation, deductions, direct deposits, garnishments, and payroll reconciliations.
• Proficiency with payroll, HRIS, and timekeeping platforms; ADP Workforce Now experience is strongly preferred.
• Strong written and verbal communication skills, including the ability to explain payroll matters clearly and empathetically.
• Exceptional accuracy, organization, confidentiality, and attention to detail.
• Ability to prioritize time-sensitive work, meet firm payroll deadlines, and work independently when needed.
• Proven ability to investigate discrepancies, make sound decisions, and follow issues through resolution.
• Ability to follow established procedures, maintain audit-ready support, and recognize when escalation is appropriate.

The Job responsibilities of the candidate shall include but not limited to the Job Description & to perform any other tasks/functions as required by the Company.