US Payroll Specialist

Key Responsibilities

Client Configuration & Optimization (Osmose)

• Manageandimprove client settings within the Osmose system.

• Support Consultants, Account Managers, or Process Managers in

creating and linking complex payroll rules.

• Optimize administrative processes, including contract management,

HR templates, time clock imports, and Vendor Management Systems

(e.g., Pixid).

• Conduct weekly operational reviews and monthly post-payroll audits

with agencies to ensure data quality.

Talent File Management

• Follow up with Talents to secure and validate registrations in Osmose. • Monitor medical fitness compliance (scheduling exams, updating files,

and tracking summons).

• Ensure the timely renewal of professional certifications (CACES),

authorizations, and residence permits.

• Generate risk assessment reports and mandatory monthly editions.

Contract Management

• Draft and issue temporary work contracts (CTT) and assignment

contracts (CMD).

• Manageframework contracts ("contrats chapeaux") and specific

assignment letters for CDII (Permanent-Interim) contracts.

• Ensure all contracts are systematically signed.

Payroll Processing & Expenses

• Collect all timesheets and variable payroll data (absences, bonuses,

etc.) from teams, clients, or Time & Attendance (GTA) tools.

• Enter and audit timesheets in Osmose for compliance.

• Manage weekly follow-ups for missing supporting documentation.

• Process downpayments (advances) within established deadlines.

• Audit and reintegrate professional expenses in accordance with

URSSAF regulations.

Support & Dispute Resolution

• Staff the dedicated telephone hotline for client and Talent

inquiries/claims.

• Monitor contracts without defined end-dates and resolve anomalies.

• Managethe recovery of overdue invoices (excluding commercial

disputes).

• Identify and flag overpayments for recovery.

• Handle administrative processing of wage garnishments and absence

justifications.

Digital Transformation

• Promote and encourage the use of digital solutions (Client Portal,

Youplan, Talent App, e invoicing, and digital pay slips).

Key Skills & Competencies

• Good experience of working with data, preferably in Microsoft Office

(Excel, Word) and Google Suite products (Gmail, Google Sheets

including VLOOKUP and basic formulas, shared drives) Excel or Google

sheets.

• Strong process ownership and accountability to drive positive

outcomes for self

• Ability to work under tight deadlines well skilled at multi-tasking

• Ability to respond to customer needs with speed and accuracy with

strong focus on customer service excellence.

• Troubleshoot, identify and report any potential identified issues.

• Ability to multi-task and deliver with excellence is an essential

requirement of the role.

• Willingness and eagerness to learn; is curious and demonstrates

adaptability to accommodate process priorities.

• Strong written and verbal communication skills. You should be

comfortable to reach out to colleagues, supervisors or

stakeholders, can explain clearly what the key messages are and

deliver

business solutions accordingly.

• Prior experience of working in salesforce tools is an added advantage. Payroll & Billing: Strong understanding of payroll mechanisms and

anomaly detection.

• ITSystems: High comfort level with business software (Osmose), VMS

platforms (Pixid, Fieldglass), and automation tools (RPA).

Education & Other Qualifications (Required and Preferred):

• Bachelors degree in commerce

• Minimumof 3-4 years of experience in administration / financial

accounting / similar work profile

• Prior experience of working on in timesheet and payrolling is a must

Workdays: Monday to Friday Daily Hours: 9 hours per day (includes 1

hour of break each day)

Reporting Line: You will be reporting into the team lead Your

• Development at Randstad:

At Randstad, your growth and development are central. We believe in training talent and offer you an ideal working environment where you learn a lot. You will receive plenty of learning and development opportunities. We are happy to discuss your ambitions with you and look together at the direction in which you want to develop. You contribute to new developments and the continuous improvement of our services