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US Telecom International Voice

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Onsite

US Telecom International Voice

Gk And Sons

US Telecom International Voice

Skills

Customer Support

2 months ago

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Important information


Contract type:

Permanent

Location:

Pune, Maharashtra, India

Work mode:

Onsite

Published on:

8 September 2026

What they need


Role & responsibilities

  • Handle inbound customer calls from US customers.
  • Provide customer support for telecom-related queries and issues.
  • Understand customer concerns and provide appropriate resolutions
  • Follow defined processes, quality standards, and communication guidelines.
  • Maintain professional communication and ensure a positive customer experience.

Preferred candidate profile

  • HSC / Any Graduate.
  • Minimum 12 months of experience in International Voice Process Mandatory
  • Excellent English communication skills.
  • Strong customer handling and problem-solving abilities.
  • Comfortable working in rotational shifts, including night shifts.

Perks and benefits

  • Performance-based incentives.
  • Career growth opportunities.
  • Two-way cab facility.

Work Details

  • 5-day working week.
  • Rotational shifts, including night shifts.
  • Work from office.

Interested candidates only.

WhatsApp: 8788270806
Please message on WhatsApp only. No calls, please.

Subject : Tech Mahindra US Telecom International Voice

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