US - UX Designer IV

Position Summary

The organization is seeking an experienced Content Designer to join their team and create seamless digital experiences across a broad ecosystem. The role involves collaborating with diverse creative teams, engaging in user-centered design practices, and developing content that puts the customer at the forefront. The position offers an opportunity to work within well-established teams, benefit from strong leadership, and pursue continuous learning.

Key Responsibilities

• Collaborate with designers to craft engaging and seamless digital customer experiences.
• Write clear, accurate, and compelling user interface copy.
• Partner with project teams and strategy groups to establish content objectives and determine user requirements.
• Contribute to content governance, style, tone, voice guidelines, and brand vision.
• Present content concepts in collaboration with designers.
• Develop content in alignment with design systems and maintain consistency.
• Contribute to team culture, quality standards, and content creation workflows.
• Manage and oversee design projects and coordinate copy translation efforts.
• Make recommendations based on competitive experience evaluations and customer data benchmarks.

Required Qualifications

• Degree in a writing or design-related discipline.
• 5-7 years of experience, including at least 2 years in digital product design or experience creation.
• Expertise in writing, editing, and proofreading for online platforms, kiosk interfaces, voice, and audio UI.
• Strong understanding of interactive design, usability principles, and content strategy's role in UX.
• Excellent communication skills and a strong portfolio demonstrating UX writing abilities.
• Familiarity with design tools such as Figma, FigJam, Confluence, and Jira.
• Knowledge of online marketing, advertising, and interactive experiences.
• Plain language expertise.
• Ability to adapt processes and collaborate effectively.
• Self-motivated, organized, flexible, and accountable.
• Experience in user-centered design disciplines such as experience strategy, visual design, UX writing, or design research.

Preferred Qualifications

• Experience in the banking or financial services industry is a plus.
• Knowledge of additional interactive elements such as voice and audio UI.
• Ability to thrive in a dynamic environment, making adjustments on the fly.

Why This Opportunity May Be Appealing

This position offers involvement in meaningful projects within a well-established team environment, providing strong leadership and opportunities for professional growth. The organization values creative, collaborative, and flexible team members, and the role includes a hybrid work model with a balance of remote and in-office work. It provides a chance to influence user experiences across a broad digital ecosystem while working alongside talented professionals committed to continuous learning.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.