USA Coordinator

USA COORDINATOR

KAND.IVALI

US SHIFT

WORK FROM OFFICE

2+ YEARS OF EXP REQUIRED

ANY GRADUATE

Preferred candidate profile

Job Responsibilities • Handle day-to-day coordination of US shipments and international freight forwarding activities. • Coordinate with US-based customers, overseas agents, suppliers, shipping lines, airlines, transporters, and internal teams. • Handle customer communication and provide regular updates on shipment status, schedules, documentation, and delivery. • Manage shipment documentation and ensure all required documents are received and processed on time. • Coordinate import and export shipments involving the USA. • Handle cross-trade / triangular shipment coordination where the buyer, seller, and shipment origin/destination are in different countries. • Coordinate with overseas offices and agents for cross-trade shipment bookings, documentation, routing, and delivery requirements. • Monitor shipment schedules, ETD, ETA, transit times, and delivery status. • Coordinate with carriers and overseas agents regarding booking confirmations, BL/AWB, arrival notices, and other shipment documents. • Prepare and check shipping documentation, including invoices, packing lists, HBL/HAWB, MBL/MAWB, and other relevant documents. • Follow up on pending documents, shipment milestones, customs requirements, and delivery arrangements. • Handle customer queries and resolve operational issues in coordination with the relevant teams. • Maintain accurate shipment records and update internal systems regularly. • Prepare daily/weekly shipment status reports as required. • Coordinate with the accounts and operations teams for billing and shipment-related requirements. • Ensure timely communication with customers and overseas partners during the US shift. • Maintain strong working relationships with US customers and international agents. Mandatory Knowledge Candidates must have practical and hands-on knowledge of: • US import/export shipment processes. • International freight forwarding and logistics operations. • Cross-trade / triangular shipment procedures. • Customer coordination and overseas agent communication. • Sea and/or air freight documentation. • HBL/HAWB, MBL/MAWB, commercial invoices, packing lists, and shipment-relate