Used Car Loans Executive

2. Key Responsibilities

A. Sales & Business Development

• Source customers for New Car loans & Pre Owned Car Loans.
• Build and maintain strong relations with dealers, DSA, Brokers, and local influencers.
• Achieve monthly sales targets for loan disbursement.
• Conduct field visits to identify new business opportunities.

B. Customer Handling

• Understand customer needs and recommend suitable loan products.
• Explain loan terms, interest rates, EMI plans, and documentation requirements.
• Assist customers in application filling and ensure end-to-end support.

C. Documentation & Verification

• Collect and verify customer KYC, income proof, bank statements, and other required documents.
• Ensure accuracy and compliance as per company policies.
• Coordinate with credit and operations teams for file processing.

D. Loan Processing

• Submit cases for credit approval and follow up until disbursal.
• Update tracking sheets or CRM systems with real-time loan status.
• Resolve discrepancies and support verification officers during field investigations.

E. Post-Disbursement Support

• Ensure onboarding and welcome call completion.
• Coordinate with customers for repayment-related queries.
• Assist in overdue follow-ups when required.

3. Required Skills & Competencies

• Strong communication and customer-handling skills.
• Good negotiation and relationshipbuilding abilities.
• Basic knowledge of loan products and finance industry.
• Ability to work independently and meet targets.
• Two-wheeler and valid driving license preferred.

4. Qualifications & Experience

• Educational Qualification: Graduation
• Experience: 13 years in sales, vehicle loan, or banking/NBFC sector.
• Freshers with good communication skills may also apply.

5. Key Performance Indicators (KPIs)

• Monthly loan disbursement target achievement.
• Dealer relationship score and new dealer onboarded.
• TAT for login and disbursement.
• Portfolio quality and customer satisfaction.