User Experience Designer

• Please, no Corp to Corp candidates.
• This is a permanent position, no visa sponsorship or transfers are possible (No H1B or OPT visas)

Job Description Summary

Capstone IT is helping our client to find a User Experience (UX) Designer who will join the Digital Experience & Design team and focus heavily on user research and translating research findings into intuitive digital experiences . This is a hands-on individual contributor role—not a people-management position.

The UX Designer will create research plans, conduct moderated and unmoderated research, synthesize findings, and turn those insights into recommendations, wireframes, low-fidelity designs, user flows, information architecture, and interactive prototypes. The designer will work across web, desktop, mobile, and CMS experiences and collaborate closely with UX researchers/designers, developers, Product Owners, Business Analysts, architects, content strategists, and other stakeholders.

Important candidate requirement: A strong online UX portfolio is required with the application.

Top 4 Skills

1. UX Research – Research planning, interviews, observations, moderated/unmoderated usability testing, analysis, and synthesis.
2. UX / Interaction Design – Wireframes, user flows, information architecture, journey/experience maps, prototypes, and responsive design.
3. Figma & UX Design Tools – Figma, Axure, Adobe products and other prototyping/design tools and design systems.
4. CMS & Multi-Platform Design – Experience designing CMS experiences and web, desktop, mobile/iOS/Android applications.

Responsibilities

• Develop user research plans and facilitate research activities.
• Conduct interviews, observations, and moderated/unmoderated usability studies.
• Analyze and synthesize research findings.
• Translate research insights into actionable design recommendations.
• Create personas, empathy maps, journey maps, experience maps and information architecture.
• Develop task analyses, user flows, stories and navigation/content hierarchies.
• Create sketches, wireframes, low-fidelity designs, comps and prototypes.
• Build interactive prototypes for usability testing.
• Iterate designs based on research and user feedback.
• Design responsive experiences across web, mobile, desktop and other channels.
• Design experiences with ADA/digital accessibility in mind.
• Work with CMS platforms and design CMS-related experiences.
• Maintain detailed UX documentation and design-file annotations.
• Collaborate with developers to solve layout, interaction and functionality challenges.
• Work with Product Owners, PMs, Scrum Masters, BAs, architects, researchers and designers.
• Participate in project strategy, Agile planning and daily stand-ups.
• Advocate for users and user-centered design throughout the organization.
• Reinforce company branding through the user experience.
• Stay current with UX tools, technology and industry practices.

Qualifications

• 3+ years of hands-on UX Designer experience , preferably as part of a UX team.
• 2+ years of UX design, UX research or interaction design experience.
• Strong online UX portfolio required .
• Hands-on user research and usability-testing experience.
• Ability to create personas, experience maps and information architecture.
• Strong UX process and Design Thinking knowledge.
• CMS design experience.
• Experience designing web, desktop and mobile applications.
• Responsive design expertise.
• Experience with Figma, Axure, Adobe products, Photoshop/Illustrator and/or similar tools .
• Strong UX documentation and annotation skills.
• Understanding of digital analytics.
• Familiarity with Google Analytics, Optimizely or Contentsquare .
• ADA/digital accessibility knowledge.
• Strong storytelling, presentation and communication skills.
• Ability to collaborate across technical and business teams.
• Strong problem-solving and critical-thinking abilities.

Preferred: Bachelor's degree in design or related discipline, Agile experience, and iOS/Android design experience.