User Experience Designer

We're hiring on behalf of a Haystack partner!

The Role

• Lead digital modernization efforts by analyzing user needs, defining requirements, and designing intuitive browser-based interfaces.

• Facilitate customer discovery sessions and translate business goals into actionable design strategies.

• Create comprehensive design artifacts, including conceptual models, journey maps, personas, and scenarios of use.

• Conduct usability testing and document design recommendations to ensure high-quality user experiences.

• Collaborate with cross-functional teams to refine screen prototypes and ensure design fidelity throughout the development lifecycle.

What You'll Need

• A minimum of 8 years of direct experience in interaction/interface design, user-centered methods, and user analysis.

• Proven experience documenting user requirements and conducting formative usability testing in both formal and informal settings.

• A Bachelor’s degree with 8 years of relevant experience, a Master’s degree with 6 years of experience, or at least 12 years of related professional experience.

• Prior experience working with large-scale government social service agencies and the ability to obtain a Public Trust clearance.

• A digital portfolio of design work demonstrating your ability to communicate technical topics and interface with stakeholders.

What's On Offer

• Annual salary of $107,900 – $195,050.

• Comprehensive benefits package including health and wellness programs, income protection, and retirement planning.

• Opportunities to contribute to mission-critical digital modernization projects that impact millions of users.

Apply via Haystack today!