User Experience Writer

• Minimum 5 years of professional UX writing, content design, product content, or digital copywriting experience, supported by a strong portfolio demonstrating relevant work across complex digital journeys.
• Advanced or native-level written and spoken proficiency in both English and Arabic, with exceptional grammar, editing, and proofreading skills in each language.
• Proven experience writing UX content for mobile applications, web platforms, and responsive digital experiences.
• Demonstrated experience working closely with UI/UX Designers in Figma and contributing throughout the product design and delivery lifecycle.
• Strong understanding of user-centered design, interaction design, information architecture, accessibility, localization, and usability principles.
• Hands-on experience contributing content standards to an established design system, including reusable content patterns, component guidance, terminology, and content tokens.
• Experience creating UX writing or content-design guidelines, governance models, editorial standards, voice-and-tone frameworks, and bilingual terminology libraries.
• Ability to simplify complex product, technical, policy, legal, and regulatory information into concise and actionable interface content.
• Experience conducting content audits, mapping content across user journeys, and applying research or usability findings to improve content.
• Strong stakeholder-management, facilitation, and presentation skills, including the ability to explain content decisions and present guidelines for senior review.
• Experience collaborating with PR, Brand, Marketing, Legal, Compliance, Product, Technology, and Delivery teams.
• Experience in banking, financial services, or similarly complex and regulated digital environments is strongly preferred.

Desired Attributes

• Proactive, hands-on, and comfortable taking ownership of UX content quality and governance.
• Customer-focused, culturally aware, and attentive to nuance across English and Arabic.
• Able to work effectively in a fast-paced environment with evolving requirements and ambiguity.
• Curious and confident in asking questions, challenging assumptions constructively, and advocating for clarity and consistency.
• Strong problem-solving skills with a pragmatic, detail-oriented, and delivery-focused mindset.
• Able to work independently while collaborating effectively across multidisciplinary teams.