USRN Training Program Manager

Account: Hartford Account

Work set-up: Temporary WFH

Work schedule: Shifting

Salary budget: PHP 75,000 to 85,000 package

Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)

Start date: ASAP

Role Description: The USRN Training Program Manager is a full-time remote role responsible for designing, implementing, and overseeing training programs for US-registered nurse (USRN) candidates and related teams. This role includes developing structured curricula, coordinating training schedules, and ensuring training materials meet professional and regulatory standards. The Program Manager monitors participant progress, analyzes training outcomes, and continuously improves programs based on feedback and performance data. Day-to-day responsibilities also involve collaborating with internal stakeholders, facilitating virtual training sessions, and ensuring that training initiatives align with organizational goals and client requirements.

Qualifications

• Program Management skills, including planning, coordination, and overseeing end-to-end training initiatives.

• Strong Analytical Skills to assess training effectiveness, interpret performance metrics, and recommend improvements.

• Training & Development experience in designing and delivering learning interventions for healthcare or similar professional audiences.

• Curriculum Development and Training skills to create structured, engaging, and compliant training content and modules.

• Background as a US-registered nurse (USRN) or solid understanding of US healthcare standards and clinical practice expectations.

• Excellent communication and facilitation skills for leading virtual sessions and engaging diverse learner groups.

• Ability to work independently in a remote environment, manage multiple priorities, and meet deadlines.

• At least 1 year of recent & pertinent clinical/hospital or similar experience.

• At least 2 years of Utilization Management experience.

• At least 2 years of recent & pertinent supervisory or managerial experience.

• Graduate of accredited Registered Nursing Program or a Doctor of Medicine degree with current, unrestricted license as RN or MD in the Philippines and/or US, with experience in Utilization Review, Utilization Management, Coding, Back office, Organizational Development, and other CPO related processes.

• Experience in effective knowledge transfer using Kirkpatrick Learning Effectiveness; teaching credentials or certification a plus.

• Strong clinical background in orthopedics, emergency room, intensive care, neurology, occupational medicine, or rehabilitation useful.

• With at least 1 year of trainer experience in a CPO/ BPO environment.

• Management or supervisory skills and Microsoft environment skills.

Certificate/Credentials:

• USRN (Any state)