Utility

The Utility/Food Runner is responsible for quickly and accurately delivering orders from the kitchen to customers at the bar/club. They help Severs maintain a clean environment for bar/club customers/patrons through excellent service.

They must also ensure that all plates and utensils are properly sanitized, and that the food is served at the correct temperature. Food runners must possess excellent communication skills, as they must interact with both kitchen staff and Server in order to complete their tasks efficiently.

The ideal candidate is a team player who can work efficiently in a fast-paced setting and is dedicated to enhancing the overall guest experience.

Duties and Responsibilities:

● Food Delivery: Food Runners are responsible for swiftly transporting orders from the kitchen to the customers table, ensuring that dishes are delivered promptly while they are at their freshest and most visually appealing.

● Order Accuracy: Food Runners meticulously cross-check orders with the kitchen tickets to guarantee that each dish matches the customer’s preferences and any special requests, ensuring a high level of precision in service to enhance customers’ satisfaction.

● Presentation: Food Runners ensure that each plate leaving the kitchen is meticulously arranged and garnished, adhering to the bar presentation standards to create an appealing visual experience for guest and reflect the bar commitment to quality.

● Table Setup: Before customers arrive, Food Runners assist in setting up tables with the necessary utensils, and other items, according to consumable table with consumable price contributing to a welcoming and organized environment that sets the stage for an enjoyable meal.

● Guest Interaction: While primarily focused on food delivery, Food Runners should engage with guests politely and professionally, addressing inquiries, verifying order details, and promptly resolving any concerns to enhance the overall Bar experience.

● Menu Knowledge: They are expected to possess a good understanding of the menu, including ingredients and preparation methods, to confidently answer questions and provide recommendations, enhancing the overall customer’s experience.

● Utility:

Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements.

Assisting with the tidying of tables, clearing leftovers and keeping the dining area neat and pleasant.

Carries dirty dishes from the customer table to the kitchen

May sweep and mop floors when necessary

Other tasks as may be assigned.

Qualifications/skills:

● Physical Stamina: Food runners need to be physically fit and able to stand for long periods.

● Excellent Communication: They must be able to understand and follow instructions clearly, ensuring that the right food is delivered to the right table.

● Attention to Detail: They need to ensure that each dish is presented correctly, paying attention to garnishes, portion sizes, and any special requests made by customers.

● Time Management: They must be able to prioritize tasks and deliver food promptly, ensuring that customers do not experience unnecessary delays.

● Customer Service Skills: They must interact with both kitchen staff and Server in order to complete their tasks efficiently.

Working Conditions:

● Environment: Fast-paced club or bar environment with loud music, crowds, and dynamic lighting.

● Schedule: primarily evenings, weekends, and holidays depending on operational hours of the business.

Physical Demands: The role requires standing for extended periods, lifting and setting up sound equipment, and working in dimly lit environments

Job Type: Full-time

Pay: Php20,000.00 - Php25,000.00 per month

Benefits:

• Opportunities for promotion
• Promotion to permanent employee

Willingness to travel:

• 75% (Required)

Work Location: In person