Utilization Case Management, Specialist

Start building a career with purpose.

At AIA, your perspective, curiosity and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will learn through meaningful work, collaborate with experienced colleagues and build practical skills as you turn fresh ideas into positive outcomes and a more sustainable future for our customers and communities.

Join us to explore new possibilities, grow through real experiences and start making an impact across Asia.

About the Role

Responsible for providing technical medical expertise for underwriting decisions and resolution of customer enquiries and claims and managing healthcare related services provided to policy holders

• Provide professional guidance, medical advice and relevant training to product development, underwriting and claims colleagues

• Develop and implement AIA's healthcare programmes

• Work with medical and wellness suppliers to support AIA healthcare programmes

• May manage rehabilitation cases by assessing claimant's needs, developing rehabilitation plans, and arranging relevant services

• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.

• Explore opportunity to improve work flow and build healthy environment

• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link

https://www.aia.co.th/th/about-aia/privacy/candidate

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.