UX Content Designer Intern

Who you are

• You thrive in a fast-paced environment and enjoy working with people from diverse competencies — from engineers and UX designers to marketers and analysts
• You have academic or bootcamp training in UX writing/content design, or professional experience in these areas
• You accept feedback gracefully and don’t take yourself too seriously
• You have experience working with an in-house glossary and style guide
• You pay meticulous attention to detail!
• You can understand and adapt your writing to a brand's tone of voice quickly
• English is a no-brainer — you must be able to write and speak at a fluent level (C2 or native-level)
• Experience with product design tools is a plus, but not required (e.g., Figma)
• We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications

What the job involves

• The Design Team at Back Market is passionate about informing and building interfaces with the user as our focus
• We zoom out to see the bigger picture, but also understand that the devil is in the details
• We do this because we want to make the world a better place
• Our goal is to offer more than just an alternative avenue to buy tech products; we want to do e-commerce differently
• As part of our world-class Content Design Team, you’ll work closely with product managers, product designers, researchers, brand teams, and translators to explore the full user journey from end to end, making data-driven decisions, and keeping the user in focus
• You’ll craft meticulous content for UI surfaces and other essential user touchpoints
• You’ll learn our global glossary, house style guide, and tone-of-voice guide
• Craft UX content for various parts of our Customer Journey user experience
• Collaborate with our existing content designers and writers to proofread and edit all sorts of copy on deadline
• Keep the needs of an international audience in mind, working with stakeholders and our Localization (translation) team to ensure our approach is adaptable in 18 languages
• Participate in research to understand our users’ challenges firsthand, and keep these learnings forever front-of-mind as you improve our experience
• Dig into quantitative and qualitative data to discover opportunities to improve website/app copy and messaging, so our experiences and offerings feel seamless and delightful
• Starting date: January 2027
• Duration: 6 months
• Schedule: Full-time (35H/week)

The application process

• 30-60 minute Technical Skills & Team Fit Interview with the direct manager and one other member of the Content Design team
• Content Design challenge to be completed at home
• Video call interview with Campus Recruitment Manager