UX Designer

UX Designer (Email and CRO)

Location: Head Office, Tewkesbury, Gloucestershire (Hybrid Working)

Contract type: Permanent

Hours: 35 hours per week (Monday to Friday)

Salary: Up to £30,000 per annum DOE

Join the Shoal at Weird Fish! We are a talented and Dynamic team who work hard and represent the retail lifestyle brand we love. We offer something different from the norm, a sense of fun, an eye for practicality and plenty of style and quality. We are looking for a passionate individual to join the team, to help us grow and shape the exciting journey we are on.

We are seeking a talented UX Designer to work as part of our Marketing and Ecommerce teams, you will be responsible for UX design and testing, conversion rate optimisation (CRO) and continuous improvement to our customer journey comms sent via our CRM. You need to be passionate about continuous improvement and customer experience, a team player, be able to multi-task, have an analytical mindset and be willing to learn new skills.

Your key areas of focus:

• Ensure all designs are optimised for mobile and fast load times.
• Designing amazing user experiences online and across all digital touchpoints.
• Improvement of the customer experience through test and learn strategies.
• Implement design systems and maintain a clear visual hierarchy.
• Work alongside copywriters to create cohesive, persuasive messaging and visual content.
• Take ownership of the design lifecycle, ensuring pixel-perfect accuracy and adherence to deadlines.

What our Shoal needs:

• Strong portfolio demonstrating expertise in UX, from wireframes to polished high-fidelity prototypes.
• Experience of analysing data results to derive learnings/insights.
• Experience in developing UX designs like navigation, page routing, product page design and more.
• Experience in digital design using Adobe Suite.
• UI/UX Skills: Deep understanding of user flow, visual hierarchy, and mobile-first design.
• Graphic Design Skills: Strong graphic design background with the ability to create visually appealing and conversion-focused designs & images.
• Team Player: Ability to collaborate effectively with marketers, developers and ecommerce.
• Detail-Oriented: An eye for detail, ensuring consistency, accuracy, and alignment in all design elements.
• Self-Starter: Problem solving and overcoming challenges.
• Multi-tasking and running multiple tasks/projects simultaneously and deliver high-quality work on deadline.
• Someone who is looking for a challenging role where they will have the opportunity to try out innovative ideas and have an impact on the success of a thriving company.
• Coding: Familiarity with basic HTML/CSS and an understanding of the development process to ensure designs are feasible and optimised for the web.

Desirable Experience:

• Experience of using Monetate or another similar tool (HotJar, etc.) for CRO.
• Experience of using Bloomreach or other similar tool (Salesforce Marketing Cloud etc.) for CRM.
• Experience in using project management planning tools (e.g. Jira/Air-table) for task management.

What We Offer:

• Opportunities for professional growth and skill development.
• Ability to have input and impact in our organisation.
• A collaborative and supportive team environment.
• 25 days annual leave, plus bank holidays. Annual leave entitlement increases with length of service increments.
• Flexible working arrangements.
• Hybrid working 3 days in the office, 2 days from home. Flexibility required to meet the needs of the role.
• 50% employee discount on full price items.

If you are passionate about UX Design and have the skills and experience, we’re looking for, we’d love to hear from you!

Please be reminded that you must be within a commutable distance to our Head Office in Tewkesbury, or willing to relocate. As there is a requirement for on-site working. Unfortunately, we do not offer a relocation package.