UX Researcher

Overview About Certara Certara accelerates the potential of bringing medicines to market and to patients using biosimulation software, technology, and services to transform traditional drug discovery and development. Our clients include more than 2,400 biopharmaceutical companies, academic institutions, and regulatory agencies across 70 countries.

Our goal is to enable the life sciences industry’s use of data, modeling, and analytics to make better decisions across the various phases of discovery and drug development. Our software and scientists incorporate modern advances in scientific understanding, drug development experience, data analysis, and AI resulting in significant opportunities to decrease the cost and increase the probability of success for new drug approval and commercialization.

About Chemaxon Chemaxon is an industry-leading cheminformatics software company helping early-stage drug discovery and chemistry research for more than 20 years. Our clients are top pharmaceutical companies, innovative biotech startups, and leading academic institutions.

We are agile, innovative and friendly, offering compelling opportunities for frequent collaboration and cross-training with teammates and stakeholders. We have recently been acquired by Certara, a US-based model-informed drug development services and software company. We are in an exciting time of organizational and business growth, so now is the perfect time to join our team!

About The Role We are mainly looking for a seasoned scientist eager to transition into UX research, ready to move from doing science to studying how scientists use the tools built for them. To make that leap possible, we offer a structured onboarding program where you'll learn everything you need for the transition. Our hiring priority for this role is domain expertise plus curiosity and coachability, not existing UX credentials.

If you're already an experienced UX researcher with an interest in complex, data-heavy B2B tools, we'd also love to hear from you. We work daily with scientists, which is challenging and super exciting at the same time.

About The Team Our UX team engages with complex and inspiring projects with a strong mix of expertise. Of our eight team members, some focus exclusively on UX research while others focus on UX design. Our team spends most of its time in cross-functional product teams, but we also work on horizontal UX operational tasks.

We also use AI tools as part of our everyday workflow for almost every step of UX research, from creating custom research tools and product prototypes, to research data analysis and synthesis, to pattern-finding across studies. We use AI to speed up the busywork, so more time goes toward talking to scientists and generating insight.

About The Product The product you will work on is a chemical drawing tool. It's exciting, complex, and B2B. It may sound cliché, but there needs to be chemistry between us and our users. This doesn't mean that you must comprehend this science to the level of a scientist, but you should be willing to learn about it. The dynamic team working on this is quite mature from a UX perspective. Research is an integral part of their operation, so you can expect that your work will have a significant impact here.

Responsibilities

• Define the scope of research plans: Collaborate with stakeholders to define main research questions, objectives that bring the most value based on business goals
• Plan research studies: prioritize needs, define methodologies, and estimate possible deadlines for delivering the study results
• Conduct diverse product research activities such as competitor analysis, interview, usability test, user journey mapping, co-creation workshops, target audience segmentation
• Analysis & synthesis research results (both qualitative and quantitative) into product insights
• Communicate the research insights in an understandable and transparent way both on team and cross-team level
• Advocate a research-based culture across the company

Qualifications

• The ideal candidate will possess an energetic personality with excellent communication skills, attention to details, and patience
• Candidate must be able to excel in a dynamic, hands-on and creative environment
• Collaboration skills working across UX team, product owners and domain specialists
• Communication skills to distill insights from research
• Ability to teach and mentor others
• Experience with a broad range of user research methods
• Knowledge of when to apply which techniques and how to combine them to answer complex questions
• Ability to translate complex research findings into actionable insights
• Basic knowledge of agile development processes
• Highly proficient in spoken and written English

What We Offer

• Hybrid-way of working (8 days/month home office)
• Private health insurance (Medicover)
• Daily entry into Life1 Fitness Clubs
• Generous annual training budget supporting your professional development (off-site training, international conferences, e-books)
• We work with global Top500 companies (R&D) and leading academic institutions, giving you a chance to gain insights into these dynamically evolving industries.
• Inspiring working environment - leisure and recreation area, playing corner for children, English lessons, yearly user conference with social programs, innovation days
• You will be a valued member of a creative and supportive agile team
• Everyday use of English in a multicultural environment

Location : Budapest, Váci Greens Office Park

Certara bases all employment-related decision on merit, taking into consideration qualifications, skills, achievement, and performance. We treat all applicants and employees without regard to personal characteristics such as race, color, ethnicity, religion, sex, sexual orientation, age, nationality, marital status, pregnancy, physical or mental condition, genetic information, military service, or other characteristic protected by law.