VA Claims Assistant

Position Available - VA Claims Assistant – Part time

About Us:

Benefits Consulting assists veterans and their families with VA Benefits claims. Our proprietor and lead consultant is a VA Accredited Claims Agent.

Job Overview

The VA Claims Assistant (VCA) will work with applicants to assist them in gathering the necessary data and documentation needed for their Disability claim. This is a part time position, 16-28 hours per week. Pay is on a monthly base plus a flat per claim compensation. Hours are largely flexible, with timely response to communications expected. The position is 95% Work From Home. Applicant must live in either the Oklahoma City or DFW metro.

Responsibilities

• Maintain checklist of received and needed documents.
• Assist clients in procuring medical records and other documents
• Maintain online client files
• Complete and transmit VA Claims forms
• Interface with clients, Lead Consultant, and other stakeholders by phone, text and email.
• Schedule telephone appointments with clients as needed to assist them.
• Occasional field tasks for outreach events.
• Periodic in-person meetings with leadership.

As you grow into this position there will be opportunities for additional responsibilities and compensation.

Important qualities:

• Goal oriented—focus is to help the client complete needed steps for benefits application in a timely manner.
• Good customer relations and phone skills. You are working with families under stress and in transition.
• Attention to detail. Consistency in reviewing documents, and reliability in conveying and filing them is a must.
• Manage the process: Be the person in charge of the logistics rather than a clerical assistant performing tasks.

Advantageous Skills:

• Demonstrated skills and personal qualities more important than any specific experience.
• Familiarity with Federal Government documentation processes.
• Medical related background, with familiarity of medical terminology. Helpful related experience:
• Medical billing and coding
• Medical records management
• Medical office administration
• P/T, O/T or Voc Rehab office experience
• Casework for vulnerable individuals
• Whether you are a veteran yourself or not, respect for our veterans’ service is essential.

Please tell us about your software and technology mastery.

Technologies used:

· Telephone, Microsoft Office, Adobe. Email, Cloud storage.

· RingCentral online fax and conference calling.

· VA Claims software

You must have a good home internet connection.

Why This Job?

• Meaningful work.
• Set your own hours.
• Work from home.
• Enjoy helping people.

Pay: From $1,600.00 per month

Application Question(s):

• Applicant Lives in Dallas-Fort Worth Metro area

Work Location: Hybrid remote in Arlington, TX 76011