Valet

Job Summary

Under the supervision of the MHS Manager or Lead Valet, the Valet greets patients and visitors with a friendly attitude and provides helpful, safe parking services. This role is responsible for parking and retrieving vehicles in a careful and timely manner, assisting guests at the hospital entrance, and ensuring a smooth and professional experience from arrival to departure.

Key Responsibilities

• Safely drive, park, and retrieve vehicles while following all traffic laws

• Greet every guest with a warm and professional attitude

• Help patients and visitors with directions, bags, and getting in or out of their vehicles

• Check for and note any damage on vehicles before taking them

• Record valet ticket numbers and parking locations correctly

• Explain parking rates and how the valet process works to patients and visitors

• Report accidents right away to your supervisor or Lane Captain

• Keep the valet area clean, organized, and safe always

• Maintain patient privacy and follow HIPAA guidelines

• Performs other duties as assigned.

Qualifications and Requirements

• High School Diploma or GED

• At least 3 years of driving experience

• Valid driver’s license with no restrictions and a clean driving record

• Must be able to drive both automatic and manual (stick shift) vehicles

• Able to do basic math with time and money; understand 24-hour and military time

• Must speak, read, and write English fluently

• Must be legally allowed to work in the U.S.

• Must pass a background check, drug screening, and required health screenings

• Strong communication skills and a professional appearance

• Friendly, reliable, and passionate about helping people

Physical Requirements

• Must be comfortable working outside in all weather (rain, snow, heat, etc.)

• Regularly required to stand, walk, use hands, talk, see, and hear

• Able to lift/move up to 100 lbs occasionally

• Able to push or pull wheelchairs (100–350 lbs) over long distances

• The ability to work flexible schedules and extended hours such as weekends, holidays, and longer shifts is sometimes required.