Value Consultant

Who you are

• 3–5 years as a management consultant, digital consultant, solution sales professional, customer success manager or account manager within enterprise B2B SaaS or software environment
• You have a proven track record of building and owning ROI models and business cases that influenced CHF 100K+ enterprise deals involving finance and procurement stakeholders
• A genuine track record of building quantified, customer-specific business cases from scratch; you can walk us through the model, not just the output
• Comfortable in a presales motion: engaging economic buyers, defending a number under scrutiny, and partnering with Account Executives rather than working solo
• Experience seeing a case through past the sale: able to translate a value model into an onboarding or delivery plan and track whether it landed
• Confidence navigating multi-stakeholder enterprise accounts and building champions across departments
• You are hands-on, proactive and pragmatic, comfortable building models from first principles rather than relying on templated approaches
• Excellent English (written and spoken) is mandatory; German is a strong plus

What the job involves

• Doodle is redefining how modern teams schedule, collaborate, and connect. Our platform powers productivity for businesses of all sizes by simplifying how people meet and manage time
• As we evolve from a product-led pioneer into a sophisticated, sales-led Enterprise platform, Customer Success has become one of our two primary revenue engines, and we're building it from the ground up
• We're looking for a commercially driven, proactive Value Consultant to join us at this defining moment
• This is not a reactive, support-led role. You will own a portfolio of Enterprise accounts and be directly accountable for onboarding, adoption, expansion, and renewal, operating as a revenue-generating partner to our Sales team
• If you're energised by building customer relationships that translate into measurable business outcomes, and you think in terms of pipeline as much as satisfaction scores, we want to hear from you
• Focus: EMEA & North America (Verticals: Education, Healthcare, Professional Services)
• Run structured value discovery with enterprise prospects alongside Account Executives during the sales cycle: understand how the prospect makes money, their cost base, and the outcome they actually care about
• Quantify the upside in the prospect's own units (time saved, admin errors avoided, double-bookings eliminated, coordination cycles shortened) and build it into a defensible ROI model, not a generic template with their logo on it
• Set the baseline and target metric up front, defining which outcome we are moving and how it will be measured
• Present and defend the business case directly to economic buyers, holding the line on value rather than discounting when challenged
• Lead structured onboarding for new enterprise customers, run against the business case you built during the sale, so onboarding delivers the promised value rather than just activating features
• Run value reviews at 3 and 6 months, testing whether the customer is realising the value against the baseline you set
• Build trusted relationships with the stakeholders who matter to that value case, so you have the access needed to prove it landed
• Identify expansion opportunities inside existing accounts: new use cases, new teams, new departments
• Build the business case for expansion the same rigorous way you did pre-sale: quantified, customer-specific, defensible
• Progress expansion opportunities in close partnership with Account Executives, handing over a qualified, quantified opportunity rather than a vague lead
• This role does not own renewals, recurring/reactive support, or general account management; those sit elsewhere, so you can stay focused on proving and growing value

The application process

• We usually respond within two weeks
• Cultural Fit Assessment (via BRYQ)
• Hiring Manager interview (45 min)
• COO & EVP of Sales Interview + Live Case (1h)
• People Ops Culture Fit
• Optional: CEO Interview