Van Dispatch Supervisor

About the role

Supervise and oversee daily van dispatch operations, including trip planning, vehicle assignment, and driver deployment. Prepare and manage daily dispatch schedules based on shipment volume, operational requirements, destinations, and delivery timelines. Assign available vans and drivers to appropriate routes and trips while maximizing vehicle utilization.

Key responsibilities

• Supervise and oversee daily van dispatch operations, including trip planning, vehicle assignment, and driver deployment
• Prepare and manage daily dispatch schedules based on shipment volume, operational requirements, destinations, and delivery timelines
• Assign available vans and drivers to appropriate routes and trips while maximizing vehicle utilization
• Coordinate with Operations, branches, hubs, and other concerned departments regarding dispatch requirements and schedule changes
• Monitor the actual departure and arrival of vans to ensure compliance with approved dispatch schedules
• Track ongoing trips and promptly coordinate delays, breakdowns, route issues, and other operational concerns
• Monitor driver attendance, availability, assignments, and compliance with dispatch schedules
• Conduct dispatch briefings and provide drivers with route instructions, schedules, and other relevant operational information
• Monitor vehicle utilization and identify opportunities to improve route planning, turnaround time, and fleet efficiency
• Prepare daily, weekly, and monthly dispatch performance reports and submit them to management

About you

• Bachelor's degree in Logistics, Supply Chain Management, Transportation Management, Operations Management, Business Administration, or a related field
• 2–3 years of experience in dispatch, fleet operations, transportation, logistics, or related operations
• Knowledge of route planning, vehicle dispatching, fleet utilization, and transportation operations
• Proficient in Microsoft Office, particularly Excel, for monitoring schedules and preparing reports
• Strong organizational, coordination, and problem-solving skills
• Good communication and leadership skills
• Able to make quick decisions and handle operational issues in a fast-paced environment
• Detail-oriented and capable of monitoring multiple vehicles, drivers, and trips simultaneously
• Willing to work on shifting schedules, weekends, holidays, or extended hours when required by operations