Geopaq Logic

Job Title: Business Systems Analyst
Contract Period: 1 yr.
Working Location: 6625 Excellence Way, Plano, TX 75023
Work Hours: 09:00 ~ 18:00 (subject to change
Responsibilities:
Business &amp; Field Support
<ul>
<li>Provide daily on-site support to business users, addressing inquiries and resolving Varicent-related operational issues.</li>
<li>Serve as the primary communication channel between business stakeholders and IT teams.</li>
<li>Collect, analyze, and document business requirements for system improvements or process changes.</li>
<li>Support user communication, training, and guidance during monthly incentive cycles or system updates.</li>
</ul>
Varicent System Operations
<ul>
<li>Execute operational tasks within Varicent, including data loads, calculation cycles, workflow monitoring, send workflow acknowledgements and validation activities.</li>
<li>Understand Varicent model structures, calculation logic, and data flows to support troubleshooting and operational continuity.</li>
<li>Identify system defects, perform root cause analysis, and coordinate resolution with Argano and internal technical teams.</li>
<li>Conduct functional testing for new features, enhancements, and bug fixes.</li>
</ul>
Data Processing &amp; Automation
<ul>
<li>Process and validate data received from Samsung’s internal DataHub platform.</li>
<li>Develop and maintain Alteryx workflows for data cleansing, transformation, and automation.</li>
<li>Ensure data accuracy and completeness for Varicent ingestion and incentive calculation.</li>
<li>Investigate data discrepancies and collaborate with data engineering teams to resolve upstream issues.</li>
</ul>
Cross-Functional Collaboration
<ul>
<li>Act as the primary liaison with Varicent’s technical partner, Argano, for issue resolution and system improvements.</li>
<li>Work closely with internal IT, data engineering, and business operations teams to maintain system reliability.</li>
<li>Create and maintain documentation for operational procedures, data flows, and troubleshooting guidelines.</li>
</ul>
Required Qualifications
<ul>
<li>Minimum 3 years of experience in system operations, data processing, business support, or related fields.</li>
<li>Ability to work on-site in Plano, Texas alongside business users.</li>
<li>Hands-on experience with Varicent or similar incentive/commission management systems.</li>
<li>Proficiency with Alteryx Designer for data transformation and workflow automation.</li>
<li>Understanding of enterprise data pipelines and platforms (DataHub or equivalent).</li>
<li>Strong analytical and problem-solving skills with high attention to detail.</li>
<li>Excellent communication skills with the ability to interact effectively with non-technical business users.</li>
<li>Ability to collaborate with external vendors and cross-functional teams.</li>
</ul>
English proficiency for communication with global stakeholders
Pay: $7,000.00 - $7,500.00 per month
Benefits:
<ul>
<li>Health insurance</li>
<li>Paid time off</li>
</ul>
Work Location: In person

Varicent Operations Support Specialist

Varicent Operations Support Specialist

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