VCIN Crisis Program Manager

Join a Team That Changes Lives

The Vermont Crisis Intervention Network (VCIN), a division of Upper Valley Services (UVS), is seeking a dedicated DSP Support Manager to lead and support our Direct Support Professional team. VCIN has earned an outstanding reputation throughout Vermont for providing innovative, life-changing crisis intervention services that help individuals build stability, independence, and hope.

About the Role

This hands-on leadership position supervises DSP Leads and DSPs while ensuring individuals receive healthy, safe, and person-centered supports. The successful candidate will mentor staff, support quality service delivery, implement clinician-developed programs, and work directly with individuals under the age of 18 served by VCIN.

Key Responsibilities

• Supervise, mentor, coach, and train DSP staff.
• Ensure high-quality, person-centered supports and services.
• Hold regular supervision meetings and provide ongoing training.
• Support implementation of programs developed by VCIN clinicians.
• Maintain accurate documentation and program data.
• Collaborate with Program Managers, Clinicians, Nursing Staff, and Directors.
• Assist with staffing coverage and emergency response as needed.
• Promote individual rights, dignity, safety, and growth.

Qualifications

• High school diploma required, bachelor's degree or equivalent experience and education preferred.
• Minimum 4 years of experience in developmental disabilities, crisis care, residential care, or related human services.
• Supervisory experience preferred.
• Strong leadership, communication, advocacy, organizational, and coaching skills.
• Ability to work independently and effectively in high-stress environments.
• Valid driver license, reliable transportation, and clean driving record required.

Our Values

VCIN and UVS are guided by Unconditional Positive Regard, Honesty & Integrity, and Innovation. We believe in treating every individual with respect, compassion, transparency, and a commitment to continuous learning and growth.

Compensation

• Starting pay: $30.00 per hour
• Regular overtime opportunities are available and often required.
• Sleep time is compensated at the full hourly rate, including overtime when applicable.
• Employees typically earn $1,560+ per week, with higher earnings available based on overtime and additional hours worked.

Benefits

• Health, Dental, and Vision Insurance
• 403(b) Retirement Plan with up to 5% employer match
• Group Life and Voluntary Life Insurance
• Short-Term and Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Travel Assistance and Identity Theft Protection
• Flexible Spending Accounts (FSA)
• Student Loan Assistance Program
• Wellness Incentive Program
• Automotive Program
• Flexible and supportive work environment

Pay: From $81,120.00 per year

Benefits:

• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Prescription drug insurance
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Work Location: In person