VDI Consultant

About Role:
The VDI Consultant will be responsible for designing, implementing, and optimizing Windows 365 and VDI environments to ensure secure, high-performance, and seamless end-user experiences. The role focuses on creating and maintaining hardened Windows 365 images, defining performance and security benchmarks, and leading VDI optimization as a top-priority initiative. This position also includes developing and managing a structured patching and maintenance lifecycle-covering cadence, testing, and rollout-while collaborating with infrastructure and security teams to ensure compliance and stability. The ideal candidate should bring strong technical expertise in Windows 365, Azure Virtual Desktop, and endpoint optimization, with a proactive approach to improving user experience and operational excellence.

Key Responsibilities:

• Responsible for designing, implementing, and optimizing Virtual Desktop Infrastructure (VDI) solutions with a primary focus on Windows 365.
• Lead VDI optimization as a high-priority workstream, ensuring top-tier performance, security, and user experience.
• Develop and maintain a benchmark Windows 365 image that is hardened, secure, and aligned with CIS and least-privilege standards.
• Define and monitor performance, security, and usability baselines to ensure consistent cloud image quality.
• Strategize and manage VDI patching cycles-establishing cadence, testing protocols, and rollout mechanisms.
• Document and communicate the VDI patching and maintenance lifecycle in Quarterly Business Reviews (QBRs).
• Collaborate with cross-functional teams to ensure compliance, operational excellence, and process improvement.
• Provide subject-matter expertise in virtualization, performance tuning, and endpoint optimization.
• Maintain up-to-date technical documentation and guide teams in adhering to standardized configurations.
• Stay current with Microsoft and virtualization ecosystem updates to proactively implement best practices.

Required Skills:

• Provide ongoing VDI support, including user assistance, troubleshooting, and performance monitoring.
• Conduct regular system monitoring and performance optimization to maintain high availability.
• Manage user accounts, access permissions, and desktop entitlements in the VDI environment.
• Perform virtual desktop image updates, patching, and version control in line with security standards. Decide on cadence (monthly/quarterly/feature driven).
• Oversee resource allocation and capacity planning to ensure optimal infrastructure performance.
• Manage software and application deployment across virtual desktops.
• Lead system upgrades and preventive maintenance activities with minimal downtime.
• Define and implement standardized VDI provisioning and retirement processes.
• Create and maintain VDI support documentation and operational runbooks.
• Collaborate with IT teams to enhance automation and process efficiency within the VDI environment.
• Setting up Windows 365 benchmark by defining performance, security, and user experience standards for the cloud-based image.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.