Vehicle Damage Assessor

Overview

The Vehicle Damage Assessor role at Solus is built around technical accuracy, consistency and professional judgement. From initial assessment through to repair planning, your decisions play a critical part in keeping repairs safe, efficient and fair for everyone involved.

Because Solus operates directly within an insurer group, our Vehicle Damage Assessors work with a wider level of authority and influence, allowing you to make informed decisions that support technicians, customers and repair quality without unnecessary delays or hand‑offs.

Responsibilities

As a VDA, you’ll shape the repair journey from the outset, ensuring vehicles are assessed correctly and repairs are set up to be completed right first time.

You’ll:

• Accurately inspect and assess vehicle damage in line with manufacturer and industry standards
• Prepare clear repair methods and estimates using recognised estimating systems
• Identify additional damage and manage supplements in a fair, consistent way
• Work closely with Panel, MET, Paint and production teams to support smooth repair flow
• Promote best practice, quality and compliance across the site

This is a role where sound judgement and consistency matter as much as technical knowledge.

Qualifications

What matters most is that you bring relevant VDA or technical experience, along with a structured, quality‑first approach.

This may include:

• Experience as a Vehicle Damage Assessor within an accident repair environment
• Knowledge of standards and industry‑recognised qualifications (such as ATA or IMI‑aligned competence)
• Confidence assessing modern vehicle construction and repair methods
• Strong attention to detail and consistency in decision‑making

We also recognise that strong VDAs come from a range of backgrounds. If you’ve developed deep technical understanding through another automotive role and are ready to move into assessment with the right support, we’re open to that progression.

No two Solus sites are the same, but our expectations are consistent. Working within an insurer‑owned repair group means our VDAs are trusted with a broader span of authority, enabling balanced decisions that keep repairs moving while maintaining high standards.

At Solus, you’ll find:

• Respect for VDA expertise and professional judgement
• Strong working relationships with technicians and production teams
• Opportunities to influence repair quality, process and outcomes
• An inclusive culture where decision‑making style matters more than stereotype