Vehicle Progress Chaser

NSA Motor Vehicles is looking for an organised, proactive and motivated Vehicle Progress Chaser to oversee and coordinate the preparation of vehicles from arrival through to being ready for sale or customer collection. This is a hands-on, fast-paced role that requires someone who can take ownership of the vehicle preparation process, communicate effectively with suppliers and garages, and consistently chase outstanding work to ensure vehicles are completed within agreed timescales. The successful candidate will play an important role in keeping stock moving, minimising delays and ensuring vehicles are prepared to the high standards expected by NSA Motor Vehicles.

Duties

Vehicle Preparation and Coordination

• Coordinate vehicle preparation from initial arrival through to completion.

• Arrange servicing, MOTs, mechanical repairs, bodywork, valeting and detailing as required.

• Monitor the progress of each vehicle and ensure all outstanding work is identified and actioned.

• Ensure vehicles are ready for photography, advertising, sale and customer collection.

• Assist with vehicle movements, key management and maintaining an organised stock area.

Vehicle Progress Chasing

• Proactively chase garages, mechanics, bodyshops, valeters and other suppliers for progress updates.

• Monitor completion dates and ensure work is carried out within agreed timescales.

• Follow up on delays involving repairs, parts, authorisations and outstanding work.

• Escalate issues that could affect vehicle availability or customer collection dates.

• Maintain regular communication with the sales team and management regarding vehicle status.

• Take ownership of outstanding tasks and follow them through to completion.

Administration and Record Keeping

• Maintain accurate and up-to-date vehicle preparation records.

• Track the progress of vehicles and record outstanding work, costs and expected completion dates.

• Ensure job sheets, invoices, inspection reports and relevant documentation are received and recorded.

• Provide regular updates on vehicles awaiting work, in progress or ready for sale.

• Help improve the efficiency of the preparation process and identify recurring delays.

Skills and Experience

• Previous experience in the motor trade, vehicle preparation, vehicle progression, service administration or vehicle logistics is desirable.

• Strong organisational skills and the ability to manage multiple vehicles simultaneously.

• Confident telephone and email communication skills.

• A proactive and persistent approach to chasing suppliers and meeting deadlines.

• Good attention to detail and accurate record-keeping skills.

• Comfortable using email, spreadsheets and vehicle tracking systems.

• A full UK driving licence is .

Personal Attributes

The ideal candidate will be:

• Proactive, reliable and self-motivated.

• Organised, methodical and able to prioritise competing demands.

• Confident in chasing suppliers and holding people accountable to agreed deadlines.

• A practical problem-solver who takes ownership rather than waiting to be instructed.

• Comfortable working in a busy, commercially focused motor-trade environment.

• A clear communicator who understands the importance of keeping the sales team informed.

Salary and Progression

The salary for this position is £26,000–£30,000 per annum, depending on experience and suitability for the role.

The Ideal Candidate

We are looking for someone who gets things done. Someone who is comfortable picking up the phone, chasing progress, solving problems and ensuring that nothing is left outstanding. If you are an organised individual and take pride in seeing jobs through to completion, we would like to hear from you.

Application deadline: 31/10/2026

Job Type: Full-time

Pay: £26,000.00-£30,000.00 per year

Benefits:

• Employee discount
• Free parking

Work Location: In person