Vendor Coordinator

Vendor Coordination

• Manage daily follow-ups and track assignment status, deadlines, and next actions.

• Contact vendors via phone, email, and text for timely updates.

• Prioritize urgent and time-sensitive assignments.

• Follow up on missed commitments and delayed affidavits.

• Coordinate reassignment of stalled assignments when needed.

• Document all communications and updates accurately.

Recruiting & Onboarding

• Recruit and screen independent process servers based on coverage needs.

• Verify certifications, service areas, availability, and required documentation.

• Onboard vendors and maintain accurate rates, contact information, and coverage details.

Vendor Network Management

-Maintain an up-to-date vendor database and identify coverage gaps.

-Monitor vendor performance, reliability, response times, and documentation turnaround.

-Address performance concerns and recommend restrictions or removal when necessary.

Decision-Making & Escalation

-Take ownership of decisions within assigned authority, including follow-ups, reassignment, onboarding, and approved vendor rates.

-Escalate matters involving exceptions, client communication, vendor removal, fraud concerns, or deadlines that cannot be met.

-Provide management with relevant facts and recommendations when escalation is required.

? Send your CV to: [email protected]

Subject: Vendor Network Coordinator

Job Qualifications

At least 3 years of experience in a role involving persistent outbound follow-up, such as:

Vendor or contractor coordination

Dispatch

Field-service scheduling

Logistics

Collections

High-volume outbound support

Recruitment or sourcing

Comfortable making frequent outbound calls and communicating with U.S.-based contractors or vendors.

Persistent and confident in following up while maintaining a professional and respectful communication style.

Excellent written and spoken English communication skills.

Strong organizational skills and disciplined record-keeping.

Ability to manage multiple open assignments and prioritize work based on urgency and deadlines.

Strong attention to detail and ability to consistently document interactions and updates.

Experience working with CRM, ticketing, database, or vendor-management systems.

Proficiency with spreadsheets and common productivity tools.

Able to work independently and take ownership of assigned tasks.

Willing to work Monday to Friday, 8:00 AM to 5:00 PM U.S. Eastern Time.

Willing to work onsite at the Tahche office in the Philippines.

PREFERRED QUALIFICATIONS:

Experience recruiting, screening, or onboarding independent contractors or field workers.

Experience in legal support, process serving, courier services, home services, logistics, or other contractor-based businesses.

Familiarity with Google Workspace, Google Voice, Airtable, and Notion.

Experience managing vendor performance, service-level expectations, or contractor networks.

? Send your CV to: [email protected]

Subject: Vendor Network Coordinator